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I already pay my bill on 11/9/12 by cash at macys store newport beach , but today i just receive new statement from macys charge me $25 late fee ,and my payment not show in the statement, i pay the same time with my daughter ,at the same place but i don't why , this is not the first time but many time please let me know why thanks

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You'll have to contact macy's customer support and ask them about
the bill for a late fee
try this link and see if they can help you

https://customerservice.macys.com/app/answers/detail/a_id/257

Posted on Nov 30, 2012

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