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Dropped a portable bose cd player and now it doesn't "read" CDs

I dropped my personal portable cd player and now it will not play any CD's. When I hit the play button the word "disc" appears.

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  • gtwhite826 Jan 11, 2009

    i did try a different cd - how much would it cost to fix?

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  • 22 Answers

Yeah im sorry but i think your cd player is junk now, most electronics dont survie a drop. did you try a different cd

Posted on Jan 11, 2009

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1 Answer

How to turn it on to play CD?


Personal CD Players usually have a on/off button or sometime a play and stop button. links below,
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-Hold button keeps displaying


The unit has a hold button that keeps you from accidentally activating the device when it's in a purse or backpack, which preserves battery power and also prevents changing tracks if buttons are accidentally pushed while in play mode. Look on the player for the hold button and turn it to the off position. I hope this helps and good luck!
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Feb 17, 2010 | Philips eXp2461 Personal CD Player

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I have a Sony Psyc CD Walkman D-Ej010 and I will have a cd in there at it will play for a few minutes and then stop and say no-disc. What could be the problem?


There may be a couple of reasons why a NO DISC , DISC ERROR or INSERT DISC error may appear in the display of your CD player. Try doing the following steps to troubleshoot why the error is displayed:
  • For disc players with a HOLD switch, make sure to move the switch to the OFF position.
  • Verify that the disc being used is supported by the CD player. NOTE: CD players do not support VCD or DVD discs. In addition, some CD players do not support CD-R or CD-RW discs that are created by a CD burner. For information regarding disc compatibility with your player, refer to the operating instructions supplied with the product
  • Ensure a disc has been inserted into the player. Make sure that the disc is inserted correctly, with the playback side of the disc facing down on the disc tray.
  • If the disc still does not play, attempt to play a different, commercially-produced disc.
  • NOTE: If more than one of the commercially-produced discs do not play, verify whether the discs are extended-length discs. Some players are not able to play discs where the recording exceeds the standard 74 minutes. If the recording of the disc is longer than 74 minutes, it is possible that some of the specifications of that disc were compromised and therefore, the CD player will not recognize that disc.
  • If the disc is dirty with fingerprints or smudges, or if the disc is scratched or broken, the CD player may not recognize the disc.Clean the disc using a soft, dry cloth.
  • Properly reinsert the disc into the player.
  • Attempt to play the disc again.
  • Only press the PLAY button once. If the PLAY button is pressed more than once, the disc may stop playing.
  • If the disc is still not recognized, remove the disc and leave the CD player powered on for approximately one hour to resolve the possibility of moisture condensation inside the player.
  • Please use a Lens Cleaning disc and check if that helps.

If the issue persists, please click hear to locate the repair facility near your area.

Thanks for understanding. Please let me know if you require any clarifications.

Jan 29, 2010 | Sony Walkman D-EJ010PS Personal CD Player

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My Sony D808K portable CD player will not play a CD. When the door is shut the player should turn the CD and show info on the LCD display, but that doesn't happen. If I press the play button, it tries to...


It's dead. Mine did the same thing, but I noticed also that the disc never spun up fast enough to be read successfully. I'm guessing that the motor just lost its oomph. I imagine that one way or another it's fixable, but with portables so cheap and a player this old not being able to read anything but manufactured CDs, i.e., no CD-R, CD-RW, etc., it's not worth it. And mine was old enough to vote! :)

Jul 30, 2009 | Sony Audio Players & Recorders

1 Answer

Insignia portable CD player model # NS-P3112


Look everywhere on the unit for a button that says hold or lock. Its usually on the side near the 'eject' or 'volume' buttons. Good luck!

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CD Player not playing any audio CDs


The laser is damaged or dirty. Try gently swabbing the lens with rubbing alcohol and drying with canned air. If this fails the laser is damaged and unrepairable.

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