Question about Miele CVA615 Espresso Machine

2 Answers

Machine stuck in Rinsing Cycle

While running the Rinsing Cycle, my machine would not stop putting water through the coffee nozzles. Even when I turn the unit off and turn it back on, all it does is run water from the pitcher through the nozzles. Tech support on the phone was no help and suggested that a repairmen needed to make a visit. Now I have a bill for $1656CDN in order to get the machine working, assuming that it is even possible. Has anyone had a similar experience? I can't believe the machine would fail so dramatically and expensively, just outside the warranty period.

Posted by on

Ad

2 Answers

Prior to receiving bullldog's helpful suggestion, I suggested to the Miele repairman that the machine was not worth repairing if it would cost so much (actually, the repair quote came to about $1000CDN after the machine was taken to the shop.) My professional training in reliability of electronic components led me to argue that an electronic control module should not fail after two years in service, regardless of warrantee. Why sink $1000 to replace a component if I have the reasonable expectation that I will have to do so every 2 years? The repairman asked Miele Canada for some relief and they agreed to replace the defective control module at no cost, just leaving me with the service call fee of about $190CDN. I'm a happy customer and am back in coffee!

Posted on Jul 19, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

You may be able to appeal to Miele's better nature by contacting them directly and requesting an extension to the warentee. In the bigger scheme it would really be nothing to them but good publicicty and customer service. worth a try anyways.

Posted on Jul 05, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Rinsing cicle is not stoping.Mashine not responding to any baton.How to stop Rinsing cicle and go to normal mode? Thanks Radan


If its is only the rinsing cycle at start up you can go into the menu and turn the rinsing cycle off.
If its the rinsing cycle for the descale, it has to run out of water to finish. Then reprime the machine and it will start to heat again.

Oct 28, 2010 | Gaggia Titanium Espresso Machine

2 Answers

Our Gaggia Tianium is stuck on rinse cycle, water pouring out


Just let it run the cycle,don't press any buttons.
When it runs out of water refill it and let it continue.
I get this problem a lot,

Dec 26, 2009 | Gaggia Titanium Espresso Machine

1 Answer

Solis palazzo espresso maker / water tank problem


HI
Did you push the water button, before you opened the knob? When you finished descaling did the lights change? On any compact machine you need the let the pump stop on its own. Then go to the next part, rinsing. Again letting the machine stop on its own. Pump will stop and the lights will change. Once the machine has finished rinsing. You will have a steady water light and a blinking green light. Put your tank back on with fresh water, then push the water button(far right), then open the knob for water. The red light should go out, and the machine will heat again.

Dec 22, 2009 | Coffee Makers & Espresso Machines

4 Answers

Saeco wont stop descaling, i have yoused 2 cleaing solusion and the mashine just right .. descaling cycle interrupted turn machine off .. wenn you turn machine off and start again then it start descaling...


In service menu there are 2 parameters you should look. First one - descaling - should be on 'done'. The second one is a counter - water used since last descaling - should be on 0.


Jan 16, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

How can I get a creamer on my coffee from my machine


I had this problem, but found a simple solution.  In the menu, find the rinsing cycle -not just rinse- be sure it says rinsing cycle.  Put a container- I use a 3 cup measuring cup- under the coffee spouts. Activate the rinse cycle.  If you've never done this you may have to put it through a couple of cycles until the water runs clear.  This is the only way the coffee dispenser part will clean. After doing this, you should once again have your great crema on your coffee. I do it every week.....but we drink a lot of coffee. :)

Dec 03, 2008 | Gaggia Super Automatic Espresso Machine...

1 Answer

Gaggia Titanium stuck on RINSING CYCLE


Let it rinse it may run for some time.
you will not be able to remove the brew unit as it is engaged to be rinsed.

Nov 17, 2008 | Gaggia Titanium Espresso Machine

2 Answers

Ventilate message stays on


ventlate means run water through the steam pipe
like make water for a cup of tea

Sep 21, 2008 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

Rinsing cycle won't START


After all, I turned machine off with power switch, waited 30 seconds and turned it back on. It displayed "RINSING CYCLE" message, but this time went through regular rinsing cycle, then rinsed thoroughly (I counted several cups of water) and RETURNED TO NORMAL.

Halleluiah! Now I can get my morning coffee again!

Aug 30, 2008 | Gaggia Titanium Espresso Machine

1 Answer

Rinse cycle won't stop


Hi,

Start rinsing again, when the water comes out, take off the water tank and let the machine go to it stop.

/Mirran

Aug 21, 2008 | Saeco Incanto Classic Espresso Machine

Not finding what you are looking for?
Miele CVA615 Espresso Machine Logo

341 people viewed this question

Ask a Question

Usually answered in minutes!

Top Miele Coffee Makers & Espresso Machines Experts

just-ice

Level 2 Expert

75 Answers

Michael Galve
Michael Galve

Level 3 Expert

1269 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22326 Answers

Are you a Miele Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...