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Re: printer is not printing
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly. Hope this helps. Bud
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Good day, Regarding the error message that your getting, that means the paper where you want to print that document is not supported by the printer. Usually you'll the see supported paper size if you click the print option or print setup for your printer. The only way to resolve this is to use the appropriate size of paper like.
You can also try this steps to change size for the documents you want to print
>Open the File menu and click Print. >Click the Settings tab >Click on Paper Size. A list of paper sizes will appear >Select the size you want. >If none of the selections are suitable, select Custom. A box will appear
inviting you to set your own measurements. Enter the width and length
that you want. >Click OK.
These are the usual paper size use. It's 8 1/2 by 11 inches and the other one that you could use in most printers is 8 1/2 by 14. The first one is known as Letter size, the other one is known as Legal size. Hope this information help in resolving your issue. Have a great day.
The unexpected paper size may cause the above error. Whenever your printer detects an abnormal size, this error appears on the device. It mainly happens when more than one sheet are attached with each other or when the paper trays are not set properly. To handle this issue, reload the trays with appropriate paper size followed by front and back tabs. For all the trays verify that correct paper size adjustments have been done. Now enable the jam recovery button and press the button 'GO' to print your document.
I talked to tech support at Canon, and he explained that the document I was trying to print was originally scanned with an A4 paper size, and my printed is set to Letter paper size, thus producing the error code. A simple solution is to "uncheck" the box that says "choose paper source by PDF page size". It worked!!
This problem occur when ink head is dirty and also the head cleaning plastic mechanical cleaner is full of jammed color. 3210 model can be opened and the ink head plastic cleaner can be changed. The ink head is the moving part on the metal axel.
Isopropanol is good for cleaning.
What that means is that you put in a size of paper that your printer can't use. Apparently, the paper you loaded was detected by the printer and was recognized as being a size it isn't designed to use. HP.com has a web page for your printer that tells you which paper sizes you can use for your printer.
A3 is a metric size paper. The document you are trying to print must have been formated for metric size paper. When you print select "Fit to printer margins" De-select "Choose paper source by PDF page size" and select the proper page size and source.
Are you tring to use a paper tray or the manual by pass tray?If you are tring to use a paper tray for more then one or more copiers, you are going to have to ask your service techs to change the setting of one of your paper trays to A4 in service mode. Or if that has been done, look behind the paper trays for a wade of paper blocking the size detect switchs behind the paper trays. Good Luck