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Aug 5, 2007 - 19 posts - 8 authors
Forum discussion: We have a Maytag Neptune front-loader washing machine that ...the drain/spin cycle after a wash even though the timer continues to ... related circuit board failure" their Neptune washer will lock the door, turn on the ... then will either not start tumbling or will stop operation mid-spin cycle.
May 13, 2013 - The absolute first thing to do to your washing machine that will notspin or drain (whether it. ... I was so fed up with the machine sometimes refusing to spin or drain the .... I just did a load and it stopped midcycle with e and f error codes.... I tried different cycles but all that happens is the door lock engages ...
Most likely solution: The door latch assembly. When the door closes, the internal latch electronics must "sense" that the door is closed, but sometimes doesn't. When it correctly senses a closed door, it "locks" the door (electronically) and the door can't be opened until the machine has been OFF for about 100 secs. If the door doesn't "lock" when closed, it's just not sensing that it's closed. Solution: Close the door a bit more forcefully. I've seen cases where the door would need to be closed pretty hard, 3-4 times before it "locked". Once it senses the door is closed, and locks, the machine operates normally. The latch assy can be replaced, but often develops the same problem, eventually. Slamming the door won't hurt it.
FL is a door lock code. open the soap dispenser door, and find the thin flourescent green, or bright red color nylon cord located in the front left or right areas of the dispenser area, this will allow you to manually release the door lock. Empty the washer, close the door and perform another drain and spin cycle, if the door lock still fails, you may need to have the door lock assy replaced, especially if the door lock is making a click, or buzzing soung like it wants to operate, if it's completely quiet than you may need the board replaced...Pleazer Appliance...
There should be a button on the control panel that says "open door" you need to push that button and wait for the washer to shut off before you open the door. Try pushing that button to see if that resets. My guess is that you broke the safety latch when you opened the door and it will need repair.
Yes, it is my expert opinion that you need to replace the Door lock. But first test your own theory - bridge the door Lock, by attaching the wires to each other without going through the door lock. If the machine starts and works, then you know for sure it is the Door Lock.
Good Luck :-) - J.Q
* If you found this solution helpful, please vote positively.
The door latch is controlled by the Central Control Unit (CCU). If you've already replaced the door and you're still experiencing problems, you need to re-verify your electrical connections and check the CCU. There is a technical data sheet inside the washer that explains how to troublehsoot the CCU in more detail. You will need to remove the lower lick panel directly below the door. The tech sheet will either be behind the lower panel, or located along one of the interior cabinet walls. There is a relay on the CCU that controls the locking mechanism. If this relay goes bad, the CCU needs to be replaced.
Replacement parts (if required) can be purchased on line at any of the following websites:
This still does not rule out the possibility that you may have purchased a bad door latch (it happens). You can prove the latch by leaving it installed and following the troubleshooting steps in the tech sheet.
In addition, make sure the door hook is not damaged. If the latch cannot latch on to the hook, the door will not latch properly.
If you have any questions, please let me know. I hope you find this information helpful.
NOTE: Refer to the parts websites for some excellent exploded view diagrams of your washer for reference in locating parts if you need assistance.