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My laptop is not recognizing my Seagate External Hard Drive 9SF2A6-500. How can I check to see if it is broke or maybe just a plug or cable?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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drknow
  • 44 Answers

SOURCE: seagate external hard drive problem

Hello, Did you try to use this drive on another computer? Did you have the same problem? Did you try using a different cable? I would try these things first in order to determine if the problem is with the drive or with the computer. Good Luck! Dr. Know

Posted on Dec 23, 2007

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SOURCE: External Hard Drive No Longer Recognized

hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.

Posted on May 13, 2008

  • 36 Answers

SOURCE: my bios doesn't recognize my hard drive

Do the neccesary jumper cable settings. then manually detect it through your bios. If not detected, try to replace the ide cable. if still not detected, try to feel the hard drive if it spins, if not, the had drive is damage.

Posted on Mar 05, 2009

SOURCE: female end of USB broken inside external hard drive

try opening it up, screw loose the connection with your usb (the whole component) and then directly plug it into your computer with the plug that goes into harddrive:)

Posted on May 14, 2009

  • 28 Answers

SOURCE: seagate external hard drive green light blinking

that problem means that it is acsessing the files on it. it is not a worry for you.

Posted on Sep 14, 2009

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Probably, the new operating system cannot recognize your Seagate external hard drive. You can connect the Seagate external hard drive to another computer to copy data to another device. If the problem still exists, you might need to perform data recovery. You can free download the data recovery software: http://www.icare-recovery.com/seagate-recovery/seagate-external-cannot-be-recognized.html

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My external hdd has is not detecting


Seagate is a company that manufactures external hard drives.

These hard drives can be used to house large files or even to backup an entire hard drive.


When your Seagate external hard drive is not working properly, you might ready to send it into the company for repair.


Before you send it away, you can troubleshoot the problem and potentially save yourself a lot of time and grief.


Look over the power cable going from the wall outlet to the back of the Seagate hard drive. Make sure that there aren't any breaks or tears in the electrical wiring.

If there are breaks, replace the power cord.


Look over the power cable and make sure that it is plugged into the wall outlet in your home as well as plugged into the back of the hard drive.


Plug the power cable directly into the wall outlet or into a surge protector.

Do not plug the power cable into an extension cord.


Seagate Data Cable


Disconnect all of the USB devices that are plugged into your computer's USB ports except for your mouse and your keyboard.

Disconnect the Seagate external hard drive from your computer.


Unplug the power cable from the back of the Seagate external hard drive and restart your computer.


Wait until your computer has fully booted and then plug the power cable back into the hard drive.


Look over the USB data cable to make sure that there are breaks or tears in the cable.

Look over the ends of the cable where they meet the computer and the hard drive.


Make sure the pins are straight.

Replace the cable if needed.


Plug the data cable into the back of the hard drive.

Plug the data cable into your computer.


Hope this helps.


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1. Three things could be happening here.
One the drive isn't completely formatted.
Two you have a bad USB controller in the USB external case.
Three you could have a bad USB cable.

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Try changing the data cable. it should work, I had same problem and after changing cable it worked.

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My laptop HP zd8000 doesn't recognize Seagate external hard drive


hi..the reason for your problem is your extenal
hard drive has been affected by viruses.The best
solution to this problem is scanning your hard drive.
once you scan it u will be free of viruses and your
laptop will be able to recognise your hard drive.
try it out..
thank u..
rate me..

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