Was simply on line and screen went to "windows resuming"
I turned off computer and when i turn it on again, the screen keeps coming back to "windows resuming" with the 'circle' turning but nothing else happens. You can't get your mouse anywhere on the screen either. Help!!! I have tried to locate my exact model in your listing but can't so this one seems the closest. Mine says it's got Windows Vista Home Premium, model PCG-7142L, VGN-NS100 Series.
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Try holding down the power key to force it to power off. Power it back up again and you should get the Windows Resume Loader with the following options "Continue with resume" and "Delete resume data and continue with startup". I can't remember the exact wording of the options, it may be different but you need to select the later or second option "Delete resume data and continue with startup".
this screen is hhowed when the computer was not turned of, just went to stand by or hibernate mode usually. Or was not turned off correctly. Try to restart your laptop via Start -> Restart, and let me know if the problem remains.
Well, I don't know what your model number is or how old your computer is, but I also have a Compaq Presario Notebook and there is currently a lawsuit going on something about the graphics/video cards in some laptops/notebooks being defective. You would have to go on their website and check the list of computers to see if yours is involved or not. I know that visual and video problems were happening as well as network adapter problems.
Here is the site:
The OS-loading screen is a stong indicator that thee is nothing wrog with your hardware, but it is a driver issue. You need to press F8 as your computer starts up and enter SAFE-MODE. Windows 7 Using the F8 Method:
Restart your computer.
When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen as shown in the image below.
Figure 11. Windows 7 Advanced Boot Options screen
Using the arrow keys, select the Safe Mode option you want.
Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
In safe-mode remove & delete the drivers you installed. If you can, revert to your old driver set.
It may happen when CMOS Checksom error i.e error may happen due to keyboard failure. Please follow the steps to short the BIOS > Open the Laptop back panel.
Locate the CMOS battery, remove it & then with the help of a screw driver keep on pressing the terminal inside it
and turn ON the computer for 10 secs and Turn Off (make sure you keep on
pressing the terminal with a
screwdriver while turning ON). It will short the BIOS setting. Now, fix
the CMOS battrey & restart the computer. This will take care of the
Now, restart the computer in normal mode. If still facing issues then I would suggest a full system recovery.
You can restore the computer back to factory default,to do so, follow
the below steps: Turn OFF the computer, now as soon as you hit the power
button, keep on holding "Alt" key & keep on tapping "F10" key, i.e
Alt+f10, it will open the recovery console, select full factory restore
and follow onscreen instruction. NOTE: This will erase all the datas on
Disconnect the AC Adaptor, Take the battery out, press and hold the power button for 7 seconds. Put the battery back in. Connect AC adaptor. Turn the computer on. If issue persist, restart and get into Advanced Boot Option by clicking on F8 Key and choose "Last Known Good Configuration" option. If issue persists please post for further help.