I have 2 different computers..one with vista, one with xp. I bought a iomega desktop hard drive that has a seagate barracuda 7200 360 gigs inside it. My systems do not recognize it. It did recognize it at one time and i stored lots of photos and videos of my family on it. But i was having computer problems with my computer with vista...so had it reformat and reinstall my vista with factory settings and factory image backup. I suppose this could of affected my external hard drive but its doubtful as the computer with xp also does not recognize my external drive. I talked to an iomega tech and he thought it might be the power adapter so he is sending me one. But....i have another exteernal hard drive i use for other files....took the power adapter off that one and also switched usb cords........the swith did no good. I can hear a faint sound when i turn on the drive but after a little while, i cannot hear it anymore. I see a blue light that means its getting power. Is there such a thing as a reset button on these kind of hard drives? is there driver for vista or xp that would help or software? I cannot afford expensive data recovery methods. My husband is out of work. any suggestions?
Did you go to microsoft and try to see if you could update any drivers or software that might help you? it's free (microsoft.com) It couldn't hurt to try, have microsoft scan for updates, and it will come up with a list of what's needed or required. Also on your computer, under control panel, updates, make sure you turn off automatic install and allow you to pick what you would like to install. hope it helps, e-mail at firstname.lastname@example.org
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I just had one ofthe Select Hard Drives do that. I bought it, let it warm up till the next day, plugged it in and NOTHING. It was never recognized by the computer, never came up in the disk management area and made very little if any noise. Finally after much trouble shooting with one of their techs doing all the things I had already tried like changing out the cable and the power cord for different ones they decided it was a DOA drive. They sent me a new one after I sent the original new one back to them.
Before you call them you might want to try the same thing. Try a different data cable and a different power cord (not at the same time or you won't know which was bad if it does work!) and then you can call the tech and tell him what you tried.
Good luck. I doubt I will ever buy another Iomega drive.
You have to make sure that both the data cable and the power cable are connected to USB 2.0 ports. the power one is marked with a lightening bolt. xp/vista/windows 7 has the drivers in thier data base. so if plugged in correctly then will auto detect.
Some of the iomega hard drives don't communicate with Windows XP very well. Ejecting isn't needed, but you simply unplug it. Just make sure you are not accessing it at that time. You can also shutdown the computer and unplug it then. Restarting the computer may also allow you to eject it.
Hope this helps!
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You need to connect to the IOmega drive using windows xp and add a user. In the explorer view in Vista at the top click on Map Network Drive. At the bottom click "Connect using a different username" and enter the credentials that you created earlier. In the box above for the location type in "\\IOmega's IP Address\Folder that you want to map". Click on connect at the bottom should be done straight away and then you should be able to see it in "Network Places" as well. Let me know if this fixes the problem or not.