Question about Brother MFC-J615W Compact Wireless Inkjet All-in-One Printer with Copy/Fax/Pri

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Getting comm error 2006 on brother fax - Brother MFC-J615W Compact Wireless Inkjet All-in-One Printer with Copy/Fax/Pri

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Posted on Jan 02, 2017

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leroyal
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SOURCE: i cant get anything to

Call your cell phone from the fax machine.

Call some fax numbers on a regular phone and listen for fax tones.

Do you have a DSL phone line?

Posted on Oct 14, 2008

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SOURCE: Brother FAX 8360P comm.error

Hi, my fax machine is saying off line error 077

Posted on Feb 01, 2009

  • 265 Answers

SOURCE: Comm error on a VOIP line

Fax cannot send on a VOIP line unless the VOIP line has T.38 fax protocol service.

Posted on Dec 14, 2009

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2 Answers

Comm error on a VOIP line


Fax cannot send on a VOIP line unless the VOIP line has T.38 fax protocol service.

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Get a new phone wire. Put a phone on the line and listen for static. Too many phones on one line will cause problems. If the phone line is going thru a surge protector, check the quality of the sound with it and without it, it may be damaged. Keep power wires away from phone wires, they cause static.

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It could be line noise on the phone.., which allows phones to work ok, but causes problems with faxes. See this document from the brother website concerning comm.error:

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000067/faq000167_000.html?reg=us&c=ca&lang=en&prod=fax2800_us&Cat=11

Would recommend having the phone company run a line check to make sure the phone line is clean of interference !

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Hello sir; I believe this problem belong to you phone comp, better contact with them.

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Fax machines are ANALOG devices and will not reliably work on digital phone lines.

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Answer to your problem is move out of Verizon service area, they stink

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Hopefully it is still under warranty. That model has a problem with printheads. Best to check with Brother for warranty center in your area.

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Try turning off ECM (error correction mode or overseas mode). Try calling the fax # from a regular phone line - If you hear the fax shrill tones you know you've got the right #) I it does not go through, you should get an error code #. let me know what it is

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