Question about Lexmark X6150 All-In-One InkJet Printer

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X6150 keep showing 0502 error when printing

Reason for x6150 printer showing 0502 error

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  • OutbackEmb Feb 04, 2009

    I have the same problem. This all of a sudden started. I can shut off the machine and then turn it back on. It will print out one page and then I get the error again.

  • Anonymous Feb 23, 2009

    same error

    have tried old cartridges with same result

  • jkstorhaug Mar 06, 2009

    I have the same problem...can this problem be solved? I am trying the suggested idea listed. thanks, Kate

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I fixed my friends printer, Lexmark x6150 which had the same error and symptoms. The registration strip might be out of its so called slot but I doubt it.

Get several cotton balls and a bottle of rubbing alcohol. Turn off the printer. Soak a cotton ball, not dripping or saturated with the alcohol. Clean the paper path ( area underneath where the print cartridge carrier travels back and forth over the paper. ) This area becomes coated with ink and gets sticky, Clean the area until all ink is removed, you will use many cotton balls, continue until clean. Check the carrier parked area. You will note 2 rubber boots, 1 for each ink cartridge, make certain they are clean as well. They seal the cartridges so they don't dry out.

Posted on Feb 24, 2009

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1 Answer

Showing hardware error 0504


To fix this hardware problem, please refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display.

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The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

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The shaft that the ink cartridges travel back and forth on get buildup on it. If you clean it, your problem should go away...


Your answer and fix is here:


http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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The error could be caused by an unseated encoder strip or by a faulty cartridge. Please refer to this article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Hope this helps. Thanks.

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The 0502 error indicates either a problem with the encoder strip or a faulty black/color cartridge. Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine the cause of the problem and resolve the issue. If error continues even after following the steps, please contact Lexmark technical support for additional assistance. Thanks.

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Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

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1 Answer

Hardware error 0502?


Error 0502 can either be caused by a faulty cartridge or the encoder strip. Here's an article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Just click on this link: http://bit.ly/b6uHJp. This should guide you on what to do when having this error. If error continues after following all the steps, don't hesitate to contact Lexmark technical support to further investigate the problem. Thank you for choosing Lexmark.

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1 Answer

What is an error message 502?


The 0502 error can be caused by four different issues:
  • A contaminated encoder strip
  • An unseated encoder strip
  • A faulty black/photo cartridge
  • A faulty color cartridge
If the printer is still under warranty, it is best to replace it, as error 502 is usually recurrent. Otherwise, please follow the link below to the Lexmark website for a detailed troubleshooting guide for error 502:

I hope this helps.

Nov 19, 2009 | Lexmark X6150 All-In-One InkJet Printer

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