Question about Epson Stylus CX3200 All-In-One InkJet Printer

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Black does not work after multiple head cleanings

My black nozzel check does not improve after I have cleaned the head several times. The color is fine, but I've run the head cleaning so many times I'm low on ink.

When I print a Word document I get now black text at all. When I B&W scan I get faint and broken black results.

Color works fine on printing or scanning documents.

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  • Anonymous Jan 18, 2009

    i have the same problem. Epson doesnt help there must be a way to clean it or something.

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  • 1,179 Answers

It sounds like the black nozzle is clogged. I am not sure if that is a part that is end user serviceable. Best bet would be to call Epson and see if it is something you could repair or if they need to have you send the unit to them. Sorry.

Posted on Jan 10, 2009

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Firstly note that this won't work if you have any error lights on.
Turn on the printer.
Press the Setup Mode (screwdriver) button to enter the Setup Mode.
Press the A button (top left of the LCD Screen), or one of the Arrow buttons, repeatedly until "4.Head Cleaning" appears on the LCD screen, and then press the Color button (green with diamond shape on it).
Cleaning of the print head starts and "Head cleaning" appears on the LCD screen. After each clean perform a nozzle check to confirm that the head is clean and to reset the cleaning cycle.
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If the print quality still has not improved, you may need a third party head cleaning fluid such as this one:
http://www.powerklin.co.uk/?gclid=CNGDypir-JgCFQ4yQgodZlC4lw
Other brands are available just try googling for "inkjet head cleaning fluid".
To maintain the print quality, you should print a few pages at least once a month.
Please take a moment to rate this solution. Thanks.

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