Question about HP Photosmart C6180 All-In-One InkJet Printer
My HP6180 when asked to Print, the Print page under "Photosmart C6100 Series" has notation "Error-offline Documents: 29 "and in the middle of the Print page beside"Status" is "Error-Offline"How do I clear this "Offline" status?
I found out that the IP address on the printer was different from the IP address that was available when the printer was first installed. After spending days trying to fix this, it was resolved in less than two minutes.
Go to the Printer Folder in the control panal and choose to Add a Printer. You will see the option to add the new printer ( wireless). Chose to install, and it will install the printer under the new IP address. It worked instantaneoulsy.
You also need to make sure the IP address is inputted into the printer ( check your guide for how to input the IP address)
What I dont know how to do is to keep the IP address static. Afger, it is not practical to do this each time it changes. If only the last digit changes, it may be as easy as switching to the printer available under the current IP address.
Posted on Mar 14, 2009
To fix the problem permanently try the below solution, you will not experience this anymore.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:wE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : HP photosmart C6100
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.
Posted on Jan 11, 2009
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Posted on Jan 02, 2017
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