Question about Apple iPod 4th Generation MP3 Player

3 Answers

File errors? hard drive failure? I dont know..

My Ipod had been working fine for the few years I have had it.. (got it used, so im not sure about warranty/service) Then recently, it would freeze up on certain songs and after a while, just skip the songs (it's not the audio files.. they've all been ripped from CDs). After a few days of that kind of malfunction.. it stopped working all together. It powers on, but wont even make it to the menus. I can hear the hard drive spinning.. but after a while of displaying the apple logo, it displays a strange.. file error looking icon. a folder with a triangle over it, with an exclamation point inside (!). then it turns off.. sometimes powering back on by itself and repeating the same strange error. I have tried to reformat the ipod.. but when I connect it to my PC.. it makes my PC freeze until it is unplugged (strange, i know). The PC does not recognize it, and neither does Itunes. So I cant update the software, or reformat the storage.. It seems to me that maybe the hard drive inside is ruined? Is there any way to fix that? or is it doomed for the trash? any tips would be much appreciated. Thanks.

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Re: File errors? hard drive failure? I dont know..

I'll suggest this a a very last-ditch method, as I've had this problem countless times with my faithful 4th gen: Press rather firmly on the metal side and/or bash the metal side on a table. this is basically a modification of the folded paper solution, without having to open your ipod up.

Posted on Nov 09, 2007

Re: File errors? hard drive failure? I dont know..

This particular generation is known for getting the ipod screen of death. As it turns out, there is an issue with the hard drive ribbon cable. It is possible to dissasemble (open) the device and reset the ribbon cable. I did this and it worked again for about a year before I started to have the same problem again.

I'm sure there are numerous online resources on how to open and upgrade your IPOD. Use the same instructions to disconnect and re-connect your ribbon cable. I think you will find this will cure your problem with the 4th generation device.

Posted on Nov 09, 2007

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Re: File errors? hard drive failure? I dont know..

Sounds like a possible hard drive failure. Have you tried to do a reset? Toggle the hold button on and then off. Then hold down the menu button and the center button at the same time. hold them until the screen flashes. then release. You may have to try this several times.

Posted on Jul 29, 2007

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SOURCE: My ipod is not working

The problem is with the hard drive. If you feel comfortable enough opening the iPod, you can buy a replacement hard drive on eBay, open it up (there are special pry tools you can buy on eBay that won't scratch the case, but if you don't mind you can use a small flathead screwdriver) and replace the hard drive.

Posted on Jan 05, 2008

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I have an error message in my iRiver and unable to use it anymore. The error message I'm getting is: Boot Failure System file has an error. To solve the problem, connect the device to compute

If it is an older model like H10, it used a a micro hard drive which may have failed mechanically. Those old hard drive devices were susceptible to shock failure due to drops. In some cases you may be able to replace the failed hard drive with a compact flash card - I believe they used the same connectors and pin outs. If it is not a hard drive model, can you get it recognized by windows drive manager to try to reformat it. There's a linux based program G-Part Ed. It's an ISO file, burn to cd or put on USB and boot pc to the cd or usb to launch linux and the software then see if it will recognize and format it as an external drive. Gibson research used to make spin rite that was able to fix some hard drive problems, might work on flash memory too.

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It hang up. it need to be low bat before i can use it again. what should do to avoid this thing ? its the 2nd time. im very dissapointed. & i cant sync . there is an error , although when i first put...

You need to do a 'Restore'. Connect your iPod with the cable that came with it to the USB port on your computer. In iTunes, click and (Restore). This will rebuild all the software on the iPod and restore your songs. Hope this helps.

Oct 29, 2009 | Apple iPod nano

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How can i put music from my pc to the ipod i got and ipod bt i dont have the manual,, so i dont know how to used it...same with a touch ipod..i only have one song that came with the ipod...and its driving...

im not sure but it might be illegal but heres wat some people do.:

if u have a song, make sure u have saved it in my music. connect your ipod to itunes and go to music on the top. there go to file and click on add file. when ur there, select ur song(s) and add them on. from there, drag them to ur playlist and than sync it. in like 10 seconds it should finish syncing and those songs would be on ur ipod in the playlist u selected. hope this helped.

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Sad face

sad face tells about a failure in the ipod

Im sorry but you have to send it to be repaired.

Now don't kill me for telling you people this but theres not much you can do about it.

heres also another place where you can get ipods repaired

May 11, 2008 | Apple iPod MP3 Player

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

If that is unhelpfull you have to contact apple or your dealer for support / repairs.

Mar 21, 2008 | Apple iPod MP3 Player

2 Answers


i would try sharepod see if that works better.
or you may have to do this:
Get a new cable if everything else works that is your problem
Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.

Feb 12, 2008 | Apple iPod nano

1 Answer

My ipod is not working

The problem is with the hard drive. If you feel comfortable enough opening the iPod, you can buy a replacement hard drive on eBay, open it up (there are special pry tools you can buy on eBay that won't scratch the case, but if you don't mind you can use a small flathead screwdriver) and replace the hard drive.

Oct 25, 2007 | Apple iPod 4th Generation MP3 Player

1 Answer

60 gb ipod photo sync issues! =(

I don't believe its a File Problem, My lads Ipod has the same error -69 and will not sync, However it will also not sync on my Itunes which syncs fine with my 30gb IPOD and my Ipod also syncs fine on his computer.

So can't see where the file problem could be...

I know this doesn't help but there seems to be so many people looking in the wrong place (In my opinion)

Oct 15, 2007 | MP3 & Digital Media Players

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Ipod problem - playing songs in order

sounds like you need a new hard drive, which has a little read-write disk in it that is getting finicky... just to get more use out of it lay it on side or other positions and hear if works ok...if so its diffently Hard drive. you know the sandisks are 2 gigs no moving parts why doesnt somebody put 20 together making 40 gigs and replace the failing Ipods!!??? just pure electronics and no moving parts and much smaller...not like a hard drive. I thought of this over 30 years ago looking at the first plug in video game.

Aug 31, 2007 | Apple iPod shuffle MP3 Player

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