The unit was working fine, we moved and put in storage for 2 months. Plugged it in about 30 hours ago, the freezer is not cold enough, the fridge is warm, not making ice. I hear the motor running and can feel cool air in the freezer. The unit is only 14 months old.refrigerator will dispense crushed ice from door but not cubed ice
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Re: fridge is not cold and freezer is not cold
F the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.
First, answer these questions:
Is the refrigerator completely dead? If so, see “It's stopped completely.”
Is the thermostat knob turned to the proper setting? If not, reset it.
Next, see if the compressor motor is running
The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.
If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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Since your fridge/freezer has been in storage the gas has settled, did the fridge/freezer get put on its side at any stage during the move?
This could have caused leakage out the breather pipe, have a look at the condenser at the back of the fridge, down low, you will see two hard pipes coming out of the tank, one leads up into the fridge the other doubles over, is open ended and facing downward, this is the breather and gas can escape from this pipe when the appliance is tilted to far over.
Chances are high that you will need to service this appliance.
its a good idea not to turn on immediately after moving. giving the gas time to settle again before turning on.
It could be the door seals need replacing as they can go hard over time when just sitting and no longer form a good seal on the door.
For prevent highrepair bill and the expense of replacing all your lost food. This article willprovide some useful tips that how to manually repair your refrigerator andfreezer yourself. Let's star with some basic information.
What you have to Do-
maintain temperature range between 36 degrees Fahrenheit for the fridge, and
between 0 to 5 degrees for the freezer.
clear and clean the coils with a vacuum or duster every 6 months to maintain
efficiency and for reduce operating cost.
a power outage fridge will stay cold for about 7 to 8 hour and freezer can stay
cold about 50 hour. Do not open door unnecessary.
defrost your manual defrost freezer and do not chip away the frost.
filled fridge is more efficient than a half empty, but do not overfill.
moving and storage keep your refrigerator upright.
moving the refrigerator wait 24 hours before plugging it in.
at least 2 inches or air space behind your refrigerator and 6 inches above it.
What you have not to Do-
Overfill would not cool as well, so don't overfill your refrigerator.
Do not chip away the frost in manual defrost freezer.
Do not store your refrigerator unplugged for extended time. Some units or refrigerator require continuous use to ensure proper lubrication of compressor. If possible, plug in it once in a month and keep it run for a couple hours.
By using these tips you willkeep your refrigerator well.
Hi Is your fridge compressor motor working and can you hear it turn on and off every hour or so. Not to be confused with the sound coming from the fan inside the fridge. If the motor is working but neither the fridge or freezer compartment are getting cold, then there may have been a rupture during transport and gas has escaped. Ash
Mark Remove the rear panel in freezer. Apply 3n1 oil to fan motor shaft and plug in and spin. I believe they left the freezer shut and the moisture froze the shaft on fan with rust. Once restarted you will be fine. Sea Breeze
Over the past several years my heat alarm would come on, first time I called a PROFESSIONALLY, he told me to unplug for 24HOURS, than start it. The solution worked for two years, just happened again, unplugged it for 24 hours, and it seems fine. My guess it must need to defrost. Good luck!
Make sure your fan is working ,its located behind the freezers back wall. If it is working the vent from the freezer down to the refrigerator may be blocked (usually with ice).With out a fan you have no circulation but your freezer may look likes its working,it may last 3 days.Also if you can move everything out unplug it turn it off w/ doors open untill all traces of ice are gone this will free up any clogged tubes. Good luck. Len West
remove the panel at the reaar of the freezer. you should have a full frost pattern on your evaporator (frosted not snow packed) and the fan should be running. if you do not have a full frost pattern then you have a sealed system leak. covered under the first five years of your warranty