Question about Microsoft Xbox 360 Console

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E74 Error XBOX 360.

I recently purchased the arcade verion and I have the E74 error how can I fix it? Thanks in advance!

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  • Ashley Whitehair
    Ashley Whitehair Jan 10, 2009

    I had the same problem, the E74 error indicates a problem with your visual display.

    If you know someone else with a 360 borrow there TV lead and try it on yours.

    If that doesn't work it's usally a problem with the mircochip on the board, which I think only Mircosoft can fix.

    I also brought a DIY kit to fix mine, from, really easy to use and it fixed my xbox for about a month then it went wrong again.

    Hope this helps, sorry if it doesn't.



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The cause of the E74 Error might be overheating of your console and for avoiding such error messages in future you need to put your machine at an open space. Ensure that it is placed near the window or you can also make some external arrangement for cooling the console such as cooling the machine through a pedestal fan etc. But as your Xbox already have E74 Problem, You can either send your Xbox to Microsoft for repair ( just for your information Microsoft is no longer providing Extended warranty for E74 Problem), Microsoft generally takes 3-4 weeks to fix the problem. If you can't wait for a month (I know most XBox gamers can not wait without their favourite Gaming device), You can also fix E74 Problem yourself and that too within an hour without any technical knowledge. I would suggest you to check out the DIY Xbox Fix Guide for more information.


Posted on Mar 05, 2009

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You can send it back to microsoft if it has waranty.

Posted on Jan 10, 2009


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3 Answers

System error E 74 is coming up on my xbox360

This problem occurs when the Xbox 360 console experiences a hardware failure. To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If you are experiencing this problem, your Xbox 360 console must be repaired at our service center. to start the repair process.

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error.

Mar 03, 2011 | Video Game Consoles & Games

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My xbox360 said that its a system error i dotn o what to do its says E 74 WHAT DO I DO


"E74"error code is caused by a memory storage device attached to the Xbox 360 encountering a hardware error. You can try to remove the HDD and restart the console without it, if the E74 code won't appear it means that you need a HDD replacement. But if it still does appear, there is a general hardware failure in the system and it might require servicing. You can contact Microsoft Xbox Support for it to be fixed, out of warranty console will be charged $99 dollars by the way. The warranty period is three years.

Thank you !!

Jul 07, 2010 | Microsoft Xbox 360 Arcade

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1 red ring- not the poer cord

if it is in the lower right of the corner it is a e74 error which is a overheated gpu/cpu almost like red ring of death but e74 microsoft has extended the warranty on this and you may be able to get it fixed for free.

Dec 12, 2009 | Microsoft Xbox 360 Arcade

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I turn on my Xbox and a messedge come up with the E74 code. Then i see a part of the ring glows red.

Hi, the E74 error code is frequent in old Xbox 360 generations, the best thing to do is to call Microsoft, if you have the warranty, if not, search on the net someone who can repair your Xbox in sites as kijiji...

Oct 26, 2009 | Microsoft Xbox 360 Arcade

2 Answers

Screen reads,system error and has a trouble code of E 74 What could be the problem?

The Xbox 360 e74 error is a rather common problem on Xbox consoles, with similar roots to the now infamous red ring of death problem.
The e74 issue is actually caused by a problem with the scaler (ANA or HANA) chips located next to the graphics processor inside your Xbox 360.
It is believed that the error with the scaler video chip which causes the e74 error on your Xbox 360 is caused by overheating. This is also the cause of other errors such as the no video problem, as well as red lights in the power ring of an Xbox console.

To fix the Xbox 360 e74 code, there are a few steps you need to take-
1. Firstly, leave this article open, go to your Xbox 360 console and then remove the AV cable. Blow any dust out of it, then re-insert it snugly back into the console until a clicking is heard. Power on your console again and see if the problem has been fixed.
2. If that does not work, borrow another AV cable (get one off a friend or family member, or from your local video game rental shop) Try using this one in your Xbox 360.
3. If replacing the AV cable does not work, then you will have to repair the scaler chip and graphics processor inside your Xbox in order to fix the e74 problem. To do this, you will need an Xbox 360 repair guide, which will contain the video instruction files you need to be able to fix your console properly. You cannot fix the e74 yourself without one.
It is important to note that most Xbox repair guides focus on fixing the "red ring of death". However, the process for repairing the e74 will also be covered in the same guide as well, as it is extremely similar.

Aug 28, 2009 | Microsoft Xbox 360 Console

1 Answer

X box 360 showing error code e74

The e74 code is caused by one or more of the following:

Improper heat sinks and insufficient air circulation heat builds within Xbox 360's case.

The thermal glue that holds the video scaler (HANA/ANA) gets slightly out of place due to the increase in heat.

The e74 code is displayed as the scaler chip does not function properly and your Xbox 360 will not work.

I would recommend calling Microsoft's Techincal Support about this, maybe they can fix it. Their number is below.

Microsoft Technical Support(United States): 1-800-4-MY-XBOX (1-800-469-9269)

Jun 01, 2009 | Microsoft XBOX 360 ARCADE Console

1 Answer

My xbox 360 ts showing E74. System Error.

not sure if this will help but i found this video showing a fix for that problem

May 27, 2009 | Microsoft Xbox 360 Arcade

3 Answers

My xbox 360 has frozen,and all it says is E74. How do I fix this?

Your machine has succumbed to the RROD RED RING OF DEATH error.

The Xbox 360 e74 is one of the many types of Xbox error codes that can affect your console at any given time. Thousands of Xbox 360 consoles worldwide are affected by these various errors, and one of the most common of them is the e74 Xbox error, which is currently affecting your console, as well as preventing you from gaming on it. Today you are going to learn what causes the Xbox e74 problem, as well as whether you can fix it yourself.

The e74 Xbox error's principal cause is overheating, due to excess heat causing damage to various components, and eventually major malfunctions in the hardware of your console. Why is this heat able to build up and cause damage that leads to the Xbox 360 e74 error? This is actually due to cramped case design and a lack of cooling devices such as fans and heat sinks. Although overheating is ususally a problem for all electronic devices, the Xbox 360 does seem to suffer particularly badly from this issue.

Although you could fix your Xbox e74 problem by sending your Xbox 360 back to Microsoft for repair, the best method you can actually employ is to fix your Xbox yourself.
Here's why-
* You will be without an Xbox 360 console for at least a couple of weeks if you send your console away for repair. Why put up with this when you can fix the Xbox 360 e74 issue yourself in a matter of hours?
* If your warranty has expired then you will have to pay to have your console repaired, and although there is a cost involved in purchasing the necessary items for Xbox repair, you will still save around $100 by carrying out the repairs yourself.

If you want to fix the Xbox e74 error yourself, then you will need to invest in a video repair guide. These come in digital download format, and can be purchased online for a reasonable price (you won't need to spend anything over $30) You really need to buy one if you want to fix your Xbox 360, as written instructions just aren't detailed enough.

To ensure that you get the best deal, purchase one that covers ALL Xbox error codes (many only offer information about the "red ring of death", so you need to carefully read the sales page to ensure that it teaches you how to fix any type of Xbox error) Look also for a money-back guarantee, free customer support and free video samples to that you can check the quality of the product.

Some have used damp towels to bring the temp down - but ultimately, the proper repair entails disassembly of the xbox - down to the processor - removing the old hard thermal paste compund, adding new thermal paste, and re-assembling.

There are MANY guides and videos you can search google for to crack open your 360 case if you are up to the challenge.

Thanks for using FixYa - a FixYa rating is appreciated for taking the time to answer your FREE question.

Mar 05, 2009 | Microsoft Xbox 360 Console

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