Question about HP LaserJet P2015 Printer

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How to diagnose ECU or formatter failure in HP LaserJet P2015?

On power-up: - all status lights (except Paper Out) immediately light (steady) - motor spins for about 7 seconds (status lights never change). This status light configuration is not mentioned in the service manual. Removing toner cartridge and/or paper tray (with the printer on or off) causes no change in the status lights. Engine self-test (from switch behind formatter card) completes ok, with a nice warm page full of crisp lines, which seem to be properly fused. (Fan also runs for a bit after this.) Is this a faulty ECU? Or is there more testing I should do? Thanks in advance, Trey

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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nitinbabbar
  • 55 Answers

SOURCE: HP Laserjet 1022

on the back side thers are two papers sensors inside the printer,they get stucked,normally they should come back

Posted on Jan 23, 2008

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Nikhil Gedam
  • 87 Answers

SOURCE: Printing problem with HP Laserjet P2015 printer

This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.

If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.

Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:

CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.

Figure 1: Unplugging the power cord
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2. Open the print cartridge door, and remove the print cartridge.

Figure 2: Removing the print cartridge
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3. Remove the main input tray (Tray 2).

Figure 3: Removing the main input tray (tray 2)


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4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).

Figure 4: Opening automatic two-sided path door


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5.Place the printer on the work surface with the front of the printer facing up.

Figure 5: Placement of printer


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6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
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7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
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8. Slide the pickup roller assembly to the right, and remove the left end cap.

Figure 8: Pickup roller assembly movement



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9. Remove the pickup roller.


Figure 9: Pickup roller

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10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).

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11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.



Figure 11: Pickup roller end cap


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13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.


Figure 12: Closed automatic two-sided path door
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16.Reinstall the print cartridge, and close the print cartridge door.

Figure 13: Print cartridge
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17.Plug the printer in to turn it back on.

Figure 14: Power cord in

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Cleaning the pickup roller

Perform the following to clean the pickup roller.

1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.

2. Dab a lint-free cloth in water, and scrub the roller.

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Figure 15: Scrubbing the roller




3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
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4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).

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Figure 17: Reinstalling the pickup roller

Posted on Nov 03, 2008

SOURCE: HP Laserjet 1300 yellow light STILL flashing

Re-installing the print driver will not solve a flashing light. If the printer is functionally ok, it will come to ready simply by plugging into the wall. It sounds to me like a fatal error at this point.....could be a long list of things, but I would lean towards a formatter board. bottom line with this printer at this point in it's life is, if it doesn't work, it's not worth fixing. Replaceable for about $100.

Posted on Mar 17, 2009

DosHog
  • 168 Answers

SOURCE: 13.01.00 paper jam tray 2

The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

Posted on Jul 23, 2009

  • 1 Answer

SOURCE: HP Laserjet 1320n Error Lights not in Manual

I confirm the solution is to switch formatter assembly

Part Number Description Printer Compatibility Notes
CB355-67901 Formatter, LJ 1320 (base model only) LaserJet 1320 base model only
CB356-67901 Formatter, LJ 1320n/tn LaserJet 1320n/tn
CB358-67901 Formatter, LJ 1160/Le LaserJet 1160/L
Q3990-67901 Formatter, LJ 1320nw LaserJet 1320nw

smapix@hotmail.com

Posted on Mar 22, 2010

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My printer HP laserjet P2015, have a problem that no error light blink ready status light on (GREEN) but no test print out and nor other printing by USB cable from computer. Please advice about this i


Hi,
May be cable loose or heavy dust available in printer that`s why your printer not proper response it. Or may be printer main board damage position so i suggest you contact it printer technician or checking it, which area damage.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01764440&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3811075

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Hi,
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
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3 Answers

HP P2015 Has Paper LED Solid Lit. Will not go off. Help!


Hello,

It seems that none of the printer's sensor is faulty, in fact, the printer has a faulty firmware on the formatter.

Your printer may need replacement of the formatter board, however, please try the following before swapping the formatter.

HP LaserJet P2015 Printer Series - Paper Jam Light Solid ISSUE: The HP LaserJet P2015 may come up with Paper Jam Light solid and would show the same light pattern even if the printer is power cycled.
SOLUTION: The Light pattern is as shown in the diagram below.
c01553062.jpg
Perform the following tasks in the order listed.
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e. Press and hold the Go button. All lights turn off. During the next three seconds, the Go, Ready and Attention lights turn on in that order, one per second.
f. Release the Go button to perform the initialization. The control panel lights begin cycling from front to back. After the Super NVRAM initialization process is complete, the printer returns to the ready state.
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If the 3rd number from left of the formatter board no is anything other than 0, 1, 2, then firmware cannot be flashed.

Please let me know the next update.

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