Question about Frigidaire Affinity ATF7000E Front Load Washer
Few days ago, my washer motor stops. It is not spinning ( neither in the "wash" part of the cycle nor in the "Spin only" part ) The error code shown ( by pressing Start/Pause and Cancel buttons ) is E57. I have gone through the testing indicated in the Service Manual. Motor is spinning freely, drum(tub) too. I have checked the resistance values of the winding, they are OK. Before to go any further with the troubleshooting,I would like to reset the error code to see if everything get back in order ( my guess is that the washer was overloaded and I have a drop in the voltage at the same time,thus producing a momentary high current in the motor ). To enter the Diagnostic Mode, I am following the Service Manual indications : Step 1 Turn the Program Knob to the start position, Spin Only. Step 2 Press Start/Pause to start the cycle and save it. Step 3 Press Cancel to stop the cycle and turn off the LEDs. Step 4 Press Cancel again to turn on the LEDs. Step 5 Within 5 seconds, press and hold the Options and Start/Pause buttons until LEDs start sequentially chasing, then release buttons. Well, when getting to step 5, as pressing and holding the Options and Start/Pause buttons, nothing happened. The LEDs wont start chasing. I am wondering if i am using the right sequence to enter the Diagnostic Mode. For instance, why does Step 1 says : turn the Program Knob to the Start Position, Spin only, when on my washer, there is no Start Position, just a Spin Only position for the knob ???? Any idea what am I doing wrong ? Thanks by advance for your help. Jean-Christophe
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Posted on Jan 02, 2017
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Hello Nick Jensen, thanks for your post!
From what you have described your Frigidaire washer is displaying an error code of "E48" and you have changed the control board with the problem continuing to be present. An "E48" error code could be a possible problem with your door lock assembly, motor control board, or control panel. Because it could be a number of any one of several underlying causes, I would personally contact a professional to accurately diagnose your washer to determine the root cause to reduce the risk of unnecessary parts. I hope this is helpful. -Matt
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Hi Scott Brown: Typically an error code E38 could mean a few things:
· First see if the air trap is clogged. If it is, that is probably the most likely issue.
· If it is not clogged, it could either be the main control board, the water valve assembly or the pressure sensor switch.
· To make sure it is not a false error code, reset the power to the appliance by either unplugging it or flipping off the breaker for about 30 seconds.
If the error code continues to display, I would strongly recommend contacting a professional to make the necessary repairs. Unfortunately, most electronic parts cannot be returned so it is always a good idea to get the appropriate diagnosis prior to making any unnecessary part replacements.
Apr 15, 2013 | Frigidaire Affinity ATF7000E Front Load...
Hello Daniel Huntley - Typically error code E59 indicates that that washer is not detecting a tacho signal for about three seconds. Contact a professional to move forward accurately. Certified technicia will need to remove the belt from the motor, spin the motor pulley, diagnose the speed control board and etc.
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