Question about Frigidaire Affinity ATF7000E Front Load Washer

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How can I reset the error code on a Frigidaire Affinity ATF7000FE1

Few days ago, my washer motor stops. It is not spinning ( neither in the "wash" part of the cycle nor in the "Spin only" part ) The error code shown ( by pressing Start/Pause and Cancel buttons ) is E57. I have gone through the testing indicated in the Service Manual. Motor is spinning freely, drum(tub) too. I have checked the resistance values of the winding, they are OK. Before to go any further with the troubleshooting,I would like to reset the error code to see if everything get back in order ( my guess is that the washer was overloaded and I have a drop in the voltage at the same time,thus producing a momentary high current in the motor ). To enter the Diagnostic Mode, I am following the Service Manual indications : Step 1 Turn the Program Knob to the start position, Spin Only. Step 2 Press Start/Pause to start the cycle and save it. Step 3 Press Cancel to stop the cycle and turn off the LEDs. Step 4 Press Cancel again to turn on the LEDs. Step 5 Within 5 seconds, press and hold the Options and Start/Pause buttons until LEDs start sequentially chasing, then release buttons. Well, when getting to step 5, as pressing and holding the Options and Start/Pause buttons, nothing happened. The LEDs wont start chasing. I am wondering if i am using the right sequence to enter the Diagnostic Mode. For instance, why does Step 1 says : turn the Program Knob to the Start Position, Spin only, when on my washer, there is no Start Position, just a Spin Only position for the knob ???? Any idea what am I doing wrong ? Thanks by advance for your help. Jean-Christophe

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  • Jean-C Garbez Dec 01, 2012

    I finally
    did manage to enter the diagnostic mode, but only to confirm that the motor
    control board was bad.

    Anyway, I
    fill more confident to change the speed control board now that I can see that
    the error is coming back anytime the motor will try to start.

    In oder to
    achieve getting into Diagnostic Mode here is what I have done :

    1/ Unplug
    power cord

    2/
    Disconnect from the main control board the terminal with the 5 smalls wires
    connecting the main control board ( in the front panel ) to the motor control board
    ( located near the motor in the back )

    2/ Replug
    power cord, start any cycle, cancel it, read error code ( by holding
    Start/Pause and Cancel ). I now have a E50 code in state of my E57 code. E50 is
    for communication problem, which is true as I have interrumpted communication
    bertween the two board.

    3/ Unplug
    power cord. Reconnect wires betwwen the two boards.

    4/ Replug
    power cord. Now, I have again gone through the steps to enter the Diagnostic
    mode, as stated in the Washer Tech Data Sheet ( I found it inside the washer,
    once removed the top panel ), and this time it worked !!!

    5/ I have
    then erase the last error code ( E50) following the instructions of the Washer
    Tech Data Sheet.

    6/ Unpluged
    and Repluged power cord, check error code again : E00 : everything back to normal.

    7/ Again I have
    entered the Diagnostic Mode and this time I have tried each of the elements of the
    washer one by one as stated in the procedure of the test, and when it came to step
    6 ( washer will fill and tumble ), the washer beeped, leds flashed, and the E57
    code showed again. Diagnostic confirmed for a bad motor control board.

  • Jean-C Garbez Dec 03, 2012

    Today I have installed a new control board and everything is back to normal

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