Question about LeapFrog ClickStart My First Computer

2 Answers

LeapFrog Click Start mouse problem

Our mouse no longer seems to be working. worked good for 2 weeks,mouse stopped working,Laser mouse

Posted by on

  • 4 more comments 
  • juleit84037 Feb 14, 2009

    I can't get the mouse to mosve at all. What should I do?

  • mikookie Feb 26, 2009

    The mouse stopped responding properly after several months. I called the company and they told me to replace the batteries, clean the battery contact points with an eraser, and clean the mouse plu with a cotton swab. Nothing worked. Now they are backordered on replacement mice. Does anyone have any other solutions? My son is so disappointed that he can't play with his toy.

  • Anonymous Apr 10, 2009

    i just changed the batteries on my sons and it didnt work should i call them about this?

  • Anonymous Apr 19, 2009

    Mouse worked ONCE! Never again will I buy Leapfrog---this is the second computer that we have gotten by Leapfrog and neither lasted out the first week.

  • Anonymous Apr 25, 2009

    mouse just can't seem to work, with new batteries or anything! it's only 3 months old!!! so frustrated.

  • Anonymous Apr 28, 2009

    My mouse won't work either. Glad to know I am not the only one having this problem, just not sure what to do about it!


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I bought my son a click start for Christmas and after about 10 days we had this problem as well. If you remove the back plate where the mouse plugs into the keyboard and sort of wiggle and push the cord inward and then replace the plate cover the mouse should work again. I have had to do this several times, which is kind of annoying, but I suppose it's worth it since my son really loves the toy.

Posted on Jan 22, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I called leap frog about this same problem. They said to replace the batteries and this fixes the problem at most itmes.

Posted on Jan 16, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Mouse pad not working

try cleaning the mouse first. if that doesn't work, mouse is replaceable. you can purchase it I believe in>>customer support>>order replacement parts

Dec 26, 2013 | VTech Communications Vtech Brilliant...

1 Answer

The touchscreen on my son's leapster doesn't work. It's only a month old.

Your leapster needs to be recalibrated. Go to and they will walk you through the process. Mine did the same thing last week and I just recalibrated it last week. Best wishes!

Jul 20, 2010 | LeapFrog Leapster 2 Learning System

1 Answer

Mouse not responding

Not a real suggestion for solving your mouse problem but you can
use Mousk until your mouse problem is fixed.

Apr 24, 2010 | LeapFrog Clickstart My First Computer

5 Answers

Leap frog tag pen won't work any longer.

You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

Mar 03, 2010 | LeapFrog Tag Reading System

1 Answer

The mouse for my son's first computer mouse stopped working. we have reset the system, unplugged and replugged the mouse. there is no physical damage to the hardware.....any suggestions would be...

Try reinstalling the mouse driver. hook up an external usb mouse into the tower, or just tab your way into the internet, and google a mouse driver download. if that doesnt work just stick to the external mouse.

Jan 17, 2010 | LeapFrog Clickstart My First Computer Pink...

1 Answer

Pink Leapster2 beeps and wont go pass warning page

One suggestion; Place in a Wal-Mart bag , drive to the store and go to customer service and ask for a refund(if you have the receipt) or ask for an exchange. Wal-Mart is good on that. Good luck!

Jul 09, 2009 | LeapFrog Leapster 2 Learning System

2 Answers

Mouse not working on Click Start - Leap Frog

I am still waiting to know what to do.Is there a substitute for this mouse?

Jun 11, 2009 | LeapFrog ClickStart My First Computer

5 Answers

Leapfrog Leapster touch screen

Press the ? button and hold it while turning unit on.
Press the "a" button to select touch calibration
Press each + with the stylus
Restart machine

Apr 10, 2009 | LeapFrog Leapster 2 Learning System

1 Answer

Leapfrog mouse doesn't respond on screen

We had this happen within the first 30 minutes that we owned the Click Start! It still happens periodically when the kids are using it. For us the LED lights are flashing non-stop on the keyboard, and the mouse does not move the cursor on the screen and you cannot "click" on anything either.

Solution: On the underside of the keyboard is a very tiny hole. Push a pin or a paper clip into it, you'll feel some give in there like you are pushing a button. I push it until the lights stop flashing on the keyboard. It's the reset button. So far this has worked for us everytime.

Good luck.

Jan 18, 2009 | LeapFrog Clickstart My First Computer Pink...

Not finding what you are looking for?
LeapFrog ClickStart My First Computer Logo

2,439 people viewed this question

Ask a Question

Usually answered in minutes!

Top LeapFrog Toys Experts


Level 3 Expert

3018 Answers

Kjetil Balstad

Level 2 Expert

35 Answers

GI Consulting

Level 1 Expert

73 Answers

Are you a LeapFrog Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides