Question about Acer Aspire 5315 Notebook
Unfortunately, there are only 2 ways around this. Reinstallation of te OS will wipe out everything but allow a new account to be created. If this is the case, create 2 accounts both with admin priveleges for future scenarios. Restore her important files from her backups ( she did backup on a regular basis, didn't she?).
If there are no backups and she doesn't want to lose what's on there, Google "password recovery software" and choose from the multitude of hits that are returned. I can't recommend any of them as I have never had to use them before.
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Posted on Jan 10, 2009
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