Question about KitchenAid KSM150PS Artisan Series Stand Mixer

1 Answer

My Kitchenaid mixer's power switch is jammed...

My power switch is jammed...won't move at all...the last time it was used about 3 weeks ago, all was well. It has stayed in the corner since then. Nothing that I know of has happened to it. What can we do without sending it to a repair shop? It was a gift from a friend. I've had it probably 2 years. And she had it a period of time before giving it to me. So the warranty is done. My husband is pretty mechanical so maybe some ideas on what to do?

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  • KitchenAid Master
  • 12,935 Answers

By pass the switch and put it on power strip and turn on/off with strip. Or just replace the ****** switch. Or just bypass switch and plug and unplug to turn on and off.

Posted on Jun 15, 2017

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Mixer Repair

Kitchenaid doesn't repair anything over 1 year old. I have one that is 3 years old (KSM90). I have used it less than 10 times and it stopped working. The plastic piece in the back of the unit that holds all of the wires snapped. There are no repair centers in my state (new mexico). They told me I can pay $32 to have them send me a "repair kit" that includes shipping to and from a repair center and a box and packing materials. They then call you to tell you how much the repair is going to be. If you choose NOT to have them repair it, they charge you a $25 diagnositc fee just for looking at it on top of the $32 you spent to ship it there and back. It's a shame that this appliance costs over $300 and this is the service they give you.

Posted on Dec 27, 2007

  • 1 Answer

SOURCE: Kitchenaid 350 stand mixer power problems

I'd check the brushes. The big black screws on the side of the motor casing, easily removed, but becareful when you put them back. Here were some instructions from another site that helped me get them back in right:
The brushes in my model KP50PSBU must be insert in a particular manner in order for it to work correctly. If you remove the brushes and shine a flashlight into the hole, you should see a small detent or "stop" in one corner of the hole. Its a square hole. Match this corner with the corner of the brush which is shaved off. The brush is not square; it has one corner shaved or smoothed down. This allows the brush to fully extend into the hole. If the brush is inserted any other way, it will not contact the motor and will not run.

Posted on Nov 14, 2008

  • 7 Answers

SOURCE: KitchenAid 250 Watts; Classic: Leaking Oil

Found this,may be helpful.
Why do I see oil leaking from the beater shaft of my stand mixer?
Some KitchenAid® stand mixers that are not used very often or have been tipped may experience slight oil leakage from the shaft or hub attachment. To avoid the oil leakage, KitchenAid suggests that you run the mixer weekly for short periods of time. Generally, the mixer may lose approximately X cup of oil before repair is necessary. The oil used is FDA approved and is not harmful to consume, should any get into the food that you are preparing.
.

Posted on Dec 15, 2008

ricardok45
  • 135 Answers

SOURCE: Gearbox worn, terrible noise, needs to be repaired

Hi. Try your local Yellow Pages. ricardok45

Posted on Apr 19, 2009

hslincoln
  • 235 Answers

SOURCE: The kitchenaid speed lever is bent and jammed

Hi TIMDEIST, I hate it when you drop your mixer... they’re really not designed for gravity testing. Let’s see what you can do to get it fixed and operable again. The good news is that this can be fixed quite easily (OK, maybe a little effort) by yourself, if you are a DITY type person, feel adventurous, and your mixer is not under warranty. Be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals& Guides> then enter the visitor type “Consumer and enter the 6 character model number, in this case K45SSW, and then select the file under Parts List (1) K45SSWH0.pdf (341.41 KB) (definitely check to see it this matches your mixer).
Although not providing step by step instructions, the Parts List manual provides an exploded view of the various component assemblies allowing you to see how the mixer all fits together. It is helpful for the disassembly, troubleshooting, and reassembly of your mixer.
Turn to pages 6 & 7, titled “Motor And Control Parts”, and locate Ill. Nos. 1, 2, 3, & 4. #3 is your Switch Lever and stud. If you can’t straighten it out then you will need to replace it. It might also be a good idea to check and see if anything else might be out of alignment due to the sudden stop when it was dropped.
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). Prices can vary widely between vendors, so do some comparison shopping. Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, fix/replace your Switch Lever, and reassemble your mixer.
Good luck, I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Posted on Jul 29, 2010

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1 Answer

Mixer won't turn on after adjusting beater height


The kitchenaid warranty is exactly 365 days from date of registration "No Questions Asked" on day 366 you have no warranty and you gotta pay.
Now the good news; first check the wall socket, I know it works but check it anyway. then check your plug, did you step on it while you were working on the machine? The plug often falls to the floor during work and can get underfoot, you may have broken the plug it'self. next you will need a parts list for your model from Kitchenaid's website.
http://www.kitchenaid.com/customer-service/manuals/
My first suggestion is to try a minor adjustment of the speed control switch, they often get out of sync when you do something to the machine. You can find several videos of this on the youtube site. "Adjusting the speed control switch on kitchenaid mixer"
If the two or one of the top 2 screws on the speed control switch move it can shut the machine down just like an on/off switch. Did you remove the back cover during your adjustments? Did you remove and replace the carbon brushes on the side of the machine while working on the machine? If you did you might have put them back in incorrectly, if you did they will also act a a shutoff switch. If you did not take them out then DON"T as there are four ways to put the brushes back in and only one way is correct and there are two brushes to deal with. Has work ever been performed on the mixer before? Because if all you did was to adjjust the beater height screw then nothing should have effected the normal operation of the mixer. So if there is anything that you did but did not include in your description of work you performed then please let us know. We strive to give accurate solutions but... as I am a KA tech I do not have any other solutions with out the machine in front of me. Just so you know you can fix this yourself.

May 26, 2013 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

The speed lever won't hold a speed


The spring attached to the speed control switch has come off or broken. Does the switch stay in one place when you move it or does the switch move about freely. I need a little more info to be more help.

Feb 23, 2013 | KitchenAid Classic Stand Mixer

1 Answer

Kitchenaid mixer motor quit , I dont really see any thing wrong with the brushes.


Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Second, if the mixer won't run:
Remove the Control Plate Assembly (36), the Phase Control Board (39)
and the motor Governor Assembly (35). Inspect for loose connections,
burnt or damaged components. If they seem to look OK, re-assemble
them and test the mixer. If the motor still won't run, then I might suspect
a defective Phase Control Board (39).

Aug 01, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Beater won't turn, but motor is running.


Hi, Did you push the beater in so that it clicks. If all is good there, gear box maybe at fault or jammed. Take it to a service center for repair. If you are machanicly inclined (DIY) Take it apart and see why its not turning. Good luck.

Jun 04, 2011 | KitchenAid KSM90 Ultra Power Series Stand...

1 Answer

Leaks oir or grease at shaft where beater attaches


eaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

If you still feel as though the mixer is in need of service, you may locate Kitchenaid certified repair centers through the following link: http://caservice.kitchenaid.com/

Jul 15, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

The mixer leaks oil around the shaft. Is this a user repairable problem? How do I find service centers?


Leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.
If you still feel as though the mixer is in need of service, you may locate Kitchenaid certified repair centers through the following link: http://caservice.kitchenaid.com/

Jul 10, 2009 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Leaking oil


Leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

Jun 27, 2009 | KitchenAid Classic Stand Mixer

1 Answer

My mixer is leaking oil. last time we made bread dough in it it sounded kind of rough. we figured wiyh the heavy load maybe that was the rteason for the noise. when we moved the mixer to clean it, there...


Leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

May 13, 2009 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

KitchenAid wobbles when mixing


The "wobbling" sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Also, leaking of oil in a stand mixer is not necessarily indicative of a large problem.

Kitchenaid stand mixers are overpacked with oil to last the lifetime of the motor. If the motor sits idle for some time (is not used), the oil may begin to drip from the gears and settle. Oil leakage may primarily be seen from around the beater shaft or planetary action.

A stand mixer can lose up to a 1/4 cup of oil before it needs to be serviced.

It is recommended to run the mixer on speed 10 for 2 minutes in order to redistribute oil back into the motor. In order to prevent future occurences, this is recommended to be done every 3 weeks if mixer is not being used.

Dec 24, 2008 | KitchenAid K45SS Classic Stand Mixer

1 Answer

Motor is running but the paddle won't move.


If you bought this mixer less then 1 year ago, call KitchenAid at 800-541-6390. They have a "hassle-free replacement" warranty. They should ship you another mixer. I bought one recently and it died after 3 days of use. I called and they are sending me a new one. However, it is not comforting that these mixers fail so quickly. KithenAid use to be made a product to last many years. I assume the quality has declined. Good luck!

Dec 22, 2008 | KitchenAid KSM90 Ultra Power Series Stand...

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