- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
On startup, if the machine shows a wrench-icon, press down "8" and "clear/stop" key simultaneously to show the exact error-codes. A list of detailed error-codes can be found here: http://officeimagingsystems.com/id175.html
Wrench appear in the LCD touch screens mean "call for service". It will freeze the copier from operating until the problem is fixed.
There will be an error code appear when you press "CLEAR" and "3" button at the same time. The error code should appear next to the wrench icon you mentioned.
It is recommendable to get an experience tech to solve the problem for you.
could be a sensor blocked and the machine thinks there is paper present follow the small holes on the tray to locate sesor also keep in mind u can unplug the sorter and ur copier will work
You should be able to retrieve a code for a malfunction by pressing down the clear/stop and 8 keys. then let me know what you get, and we will go from there.
×