Question about Lexmark X1240 All-In-One InkJet Printer

1 Answer

I have a lexmark x1240 and just installed a new cartridge. I keep getting an error message that says " print cartridge missing" install print cartridge even though both cartridges are in the printer.

I have tried taking out the cartridge, and re-installing it. Still continue to get the message. Ive unplugged the computer, printer, everything cant get rid of this message and cant print anything.

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1 Answer

  • Official Brand Answer
  • 3,344 Answers

If you insert the old cartridge, does it recognize it? If it does, then it's a problem with the new cartridge. Try to check if you already have taken out the protective tapes out of the cartridge.

If it still doesn't recognize the old cartridge, then it's a problem with the printer.

Posted on Dec 10, 2012

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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checkitright
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SOURCE: lexmark x1180 printer all in one

Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip. 

Posted on Oct 11, 2007

jaylex
  • 417 Answers

SOURCE: colour printing

Hi there you could remove the print cartridge and clean the contacts on the cartridge and on the carriage with a soft cloth as they may have dried ink on them. Is the ink cartridge an original if not replace also replace if you have refilled the cartridge. Most problems are down to fault cartridges so suggest you replace the ink cartridge anyway and return hopefully the faulty one back to the store.

Hope this helps you
Thanks J

P.S I take it you have removed the blue tape that comes on the cartridge!!!

Posted on Jan 13, 2008

  • 1 Answer

SOURCE: Lexmark all in one 4270 won't print in black

I know your problem. I just put in new cartridges and it will print the test page, but nothing else. Did you get an answer

Posted on Sep 12, 2008

SOURCE: Lexmark X5250 Printer

chech to see if the cartridge slot locks down the tab that locks the cartridge have been known to break. or run a maintenance check and clean the printer heads.

Posted on Nov 05, 2008

acdr
  • 1913 Answers

SOURCE: Lexmark X1240 will not communicate with my laptop computers.

check your usb cable.

Posted on Nov 15, 2008

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1 Answer

INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.


Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.

  2. Plug in your All-in-One again and turn it on.

  3. Uninstall and then reinstall your cartridges.

  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.

  2. Use both hands to lift up the scanner unit until the scanner support holds it open.

  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

  4. Remove the color print cartridge.

  5. Lower the scanner unit until it is completely closed.

  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.

  7. Reinstall the color cartridge and remove the black print cartridge.

  8. Lower the scanner unit until it is completely closed.

  9. If the error message occurs again, replace the color cartridge.

  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

  11. Lower the scanner unit until it is completely closed.

  12. If you receive the error message again, replace both cartridges.
Hope it helps

Andre

Sep 08, 2011 | Lexmark Office Equipment & Supplies

1 Answer

Cartridge Error message on our Lexmark X5150


The Lexmark machines are designed to kick out anything it suspects may be refilled. If your old cartridge has bad print nozzles this may be tripping the error. Printers are typically for sensitive with their color cartridges anyway because the manufacturers make more money on the color ones. You can try looking around the settings on the machine and in the printer preferences to see if you can tell it to ignore the ink levels and see if you can continue to print.

Dec 19, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Color cartridge missing


You may want to remove the power brick at the back of your printer, wait a few seconds and reinsert back. Then try the steps listed in the user guide to install new carts, page 42.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

Jun 01, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Error 50


Is that an error code "Cartridge Error 50C" ? If so, see below....

Cartridge Error 50C: Your print cartridge has shorted.
1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing - The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing - The color cartridge is not installed (Install cartridge PN 83)

Cartridge Error: Complete the following instructions:
1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

Nov 22, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark 2400 has message saying clear carrier then press start


Good day Sir, Please check the power switch light if blinking.

  • power light blinking slow - printer is out of paper.
  • power light blinking fast - there is paper jam in paper.
  • once, pauses and blinks again - raise the scanner unit, and remove any objects blocking the path of the printer cartridge carrier. Or the print cartridge is missing/ not installed properly. Or the printer cartridge is not the correct type for the printer.
Have a nice day.

Nov 22, 2008 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Lexmaekx1240


Even with out the Black cartridge installed the X1240 should use the color cart to make a "composite" black. I would suggest calling Technical support to troubleshoot that issue ad get you to test the cart itself

Aug 22, 2008 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Can't install lexmark x4530...get spooler subsystem app has encountered a problem,etc.


Print Cartridge(s) Missing
The following print cartridges appear to be missing, not detected, or incorrectly installed:
Cartridge on Right
Cartridge on Left

May 21, 2008 | Office Equipment & Supplies

4 Answers

Refilled Cartridge


How can I Reset Memory For Lexmark X4550

Feb 14, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark 5150 - Error 0502


1. On your PC, go to Start, Programs (Windows XP: All Programs), Lexmark series.
2. Select the Solution Center.
3. When the Solution Center appears, click on the Maintenance button.
4. Select the option to Install a new print cartridge. The carrier should slide over at this point and allow you to insert and/or remove cartridges.
5. Make sure the correct cartridges are installed inside the printer first, then inform the software which cartridges have been installed. Note: This applies also to installation of a single cartridge.
6. Print the Print Alignment page to ensure the print quality is satisfactory.
7. Close the Solution Center.

Jan 07, 2008 | Lexmark X5250 All-In-One InkJet Printer

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