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LG Direct Drive drum not spinning

Drum spins a little and then stops. I can still hear the motor turning. I think the connection between the motor and the drum is broken. I have removed the motor and most of the bolts holding the back gear plate (I call it that). Then I stopped before continuing. What is probably the problem and am I proceding the correct way to find a broken part and replace it?

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  • Washing Mach... Master
  • 9,472 Answers

What is the model number of the unit?

Posted on Nov 30, 2012


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: "howling" noise during spin cycle (still there after changing burned off belt)

Travioso, there was two service flashes out on this model concerning the seal and bearing which means they had an issue with this washer. The howling noise you are hearing is the bearing and will need the new designed triple seal and bearing kit. This should be covered under your warranty, I believe it is 5 years. The numbers for the service flashes are TDL-0048A-B. Call Maytag and inquire about these service flashes, these should be covered. Catriver.

Posted on Jul 25, 2006

SOURCE: G.E. spacemaker washer will not spin

It was the motor brake.

Posted on Sep 09, 2007


Front load Neptune model

Posted on Nov 25, 2007

  • 700 Answers

SOURCE: WMA54 Hotpoint Aquarius drum does not turn during wash or spin

sound like the contact points on the timer are probebly dirty or arched to where they are not making good contact. you can take and clean them with a piece of emery cloth if you are mechanically inclined and can take the timer apart. Also there's a set of contacts down by the motor ti check too.
Good Luck,

Posted on Jan 06, 2009

  • 6784 Answers

SOURCE: doesn't seem to want to spin, drum turns a little

HI. the first action is to test the lid switch. The lid switch ensures that the lid is closed before enabling the machine to spin or agitate. This feature was added after serious injuries resulted from people reaching into an operating washing machine. For this reason, the lid switch should never be bypassed. Aside from electrical problems, the switch may suffer from a mechanical problem. The lid may have a striker which depresses the switch when the lid is closed. Make sure the striker is functioning and aligned with the hole over the switch. Inspect the switch and make sure the metal strip is not bent out of position (if present). If your switch uses a mercury switch, make sure the mercury envelops the internal contacts when it is in the closed lid position. Your design may differ, so inspect it for proper operation before proceeding to the electrical testing.There are two primary types of lid switches. One type on which you can directly test the terminals on the switch and another style where you have to test it at the wiring harness. In either case the method for testing the switch is the same. If a wiring harness is used, separate the two pieces of the harness and test the side of the harness that connects to the switch. Test the switch for continuity using a multimeter. Set the multimeter to the ohms setting X1. Place a probe on each terminal. The multimeter should display a reading of infinity. Depress the button on the lid switch and the reading should change from a reading of infinity to roughly zero. If it does not pass both of these tests, the switch should be replaced.
Some lid switches also have a fuse, you can visually inspect the fuse or test it for continuity with a multimeter. If the fuse is bad, replace it with one of the same rating.
If the lid switch is operational, i would move on to the next possible issue. This will be the motor coupler.
Washers with a direct drive motor have a motor coupler instead of a belt. The motor coupler consists of three plastic disks (or tri-stars) with interlocking tabs. Those tabs can wear and break which results in slippage. The slippage causes little or no power to be transferred to the transmission . A worn motor coupling can result in weak or no movement of the agitator and spin basket. Inspecting the motor couplers requires removing the motor, which is fairly easy to do.
Remove the cabinet. Locate the motor. The pump is mounted to one side of the motor. You do not have to remove the hoses from the pump unless they prevent you from moving the pump out of your way. If you must remove the hoses, label where they connect first. To disconnect the hoses, pinch the wire clamps with pliers (or loosen the screw) and slide the clamp farther up the hose. Slide the hose off of the pump port.
There are two clips that secure the pump housing to the motor. Use a screwdriver to pry up the clips and remove the cover. Next, slide off the pump to reveal the motor. Disconnect the wiring harness from the motor, do not pull on the wires themselves. The motor typically is secured with retaining clips and bolts. Remove the bolts and use a screwdriver to pry up the clips (if present). Remove the motor.
Mounted on the shaft of the back of the motor you will find the motor coupler. Separate the three disks and inspect them for damage. If you find cracks or excessive wear, replace the coupler.
***(I would suggest to check the following while you are in the area for faults as well(((Clutch,motor,motor board,transmission))). inspect these areas thoroughly)
Ok, if all the above checks out ok and, there are no signs of damage to any of the above parts stated, this will confirm a timer control module malfunction. replace the control device(timer or control board) asap, if possible.

Posted on Sep 24, 2009

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Drum will not trun

It is one of two things: the belt from the motor that drives the drum has broken, or the motor itself is seized. The belt will cost about $10, the motor about $150-$200. Add to that the cost of labor and you might as well go buy a cheap new one if it's the motor.

You can tell by turning it over and looking underneath. If the belt is attached and not broken, it's probably the motor.
Several different possibilities depending upon the model.
Is it displaying an error message or just not spinning/turning at any point?
Is the door interlock working? if this is broken then the machine wont do anything as this is a safety feature.
Most machines are still belt driven in which case check that the belt hasn't come of or broken.
One way to check on a belt drive is if you can turn the drum easily by hand then the belt is off/broken. You should be able to access either by taking the lid off (2 or 3 screws), via a panel on the back or just tilt the machine forward and look from underneath with a torch. If the belt is intact then check that the motor brushes are ok, to get to them you need to get to the motor which will require a bit more access. They are carbon brushes and can break or wear down. On some hotpoints the vibrations can break the wires to the brushes as they are rather short.

Some machines have direct drive motors. In this case there is no belt, the motor is where the wheel on the back of the drum would usually be. If its a direct drive and the motor isn't working then its likely that you have lost one or more set of coils. Direct drives are far more expensive than belt drives to fix.

If you have access to a multimeter you can check for continuity . If everything checks out then the last probable cause is the control electronics, either direct failure or a sensor input failure. As well as the door interlock there is also a pressure level sensor to check that the fill level is correct. If this is blocked it may think its getting no water. Or it could be an inlet valve failure and it really is getting no water. Again they are designed to stop and wait until the pressure system tells them its reached the right level but they do usually start spinning while they wait. Conversely if the sensor has failed 'full' it wont spin because it thinks its full of water and will try to pump out.
  • Edited 4 months ago

May 16, 2011 | LG WM1814CW Front Load Washer

1 Answer

It stopped mid -cycle on normal..will not making a not very good noise on spin cycle, like it's trying to spin , but, something is not connecting

This unit is direct drive meaning that there is drive belt.The motor is connected to the drum by a coupling.You will need to take the back cover off or put it on its side to inspect the coupling.They are very common to detiorate and break due to constant thrusting.Please let me know if this helps.Usually the coupling looks like a hockey puck with holes in it for the fingers of the motor and drum to connect, made out of a durable plastic/rubber

Jan 19, 2011 | Samsung WF337AA Front Load Washer

1 Answer

My dryer stopped spinning and will not start again. I have been hearing a small screw tumbling inside when dryingbut its been like that for some time and never stopped spinning.


It sounds like that screw has finally done its damage and got trapped in the end of the drum the drum would normally have to be removed to free it off.Can you turn the drum by hand if so then it would be advisable to check the drive belt if thats ok then it may be the motor or the capacitor of the motor.

Hope this helped.

May 09, 2010 | Dryers

2 Answers

WM1832CW has stopped spinning. Tries to spin but

If the drum is loose it probably means that the bearings at the rear.....OR...The arms that connect the drum to the pulley shaft have broken.....Major job....Sorry.....Nomess

Apr 18, 2010 | LG WM-1832C Front Load Washer

1 Answer

Kenmore model 80 washer will agitate but drum will not spin

Your basket drive/ clutch or the drive block may be bad . Can you hear the motor running during spin? Can you turn the drum by hand when it is stopped? I would also look for something stuck between the basket and the outer tub a sock or???? Stick a screwdriver in the lid switch slot so you can see what is going on with the lid open and see if basket will spin with a little help. Does it make any unusual noises?

Mar 19, 2010 | Kenmore Washing Machines

1 Answer

Dryer drum will not spin when you push start button.

can you hear the motor running? if so its probably a broke belt

Sep 03, 2009 | Dryers

1 Answer

Kenmore elite top loadwasher spins and pumps but will not agitate

Hello, your problem is not the motor, it is the drum shaft collar or what the tub rests on. It is on the top of the shaft. You need to remove the shell, the plastic collar that rests on top of the drum, the agitator, then the nut that holds the drum down, and then pull the drum out, and then you will see the collar. I know it is hard to get to so I would call a pro for this job unless you think you can do it. The part is cheep it is the labor that will cost you. Thank you

Dec 01, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer wont spin

sounds like the motor or clutch unit could be the problem I would for sure call in the warrente shop to fix it as if its the motor thats expensive!! good luck

Apr 29, 2006 | LG WM-1832C Front Load Washer

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