Question about AT&T Blackberry Curve 8300 Smartphone

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Blackberry Curve & Outlook 2007

I'm having trouble with a brand new Blackberry Curve & Outlook 2007 in that no all of the calendar items in Outlook are syncronising with the Blackberry. No problem with contacts, tasks or memos. I've tried 4.3 & 4.2 SP2 of the Blackberry Desktop Manager. I have also tried to export to .csv then import to the handheld - no go. I have a blackberry 8310 and outlook 2007. I was finally able to sync for the first after a week of frustration. Now when I go back to update, itwill not sync and gives me an "unknown error" message. I have the same problem blackberry Curve and Outlook 2007, everything syc's but the calender. I have tried reinstalling the Desktop Manager, I have reinstalled the operating system, I have deleted the calender and restarted it I have pretty much syced in every method, read most posts, tried to download the calander patch which is not available. sooooooo any thoughts

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  • Anonymous Jan 26, 2009

    I cant do the inital sync.

    I have BB 8310

    Will sync on home computer with Vista but work gives me the unknow error message. Work computer is Windows 2007.

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I've had a few clients with this issue. I have used these steps from RIM. Try it and see if it helps.

Here’s what you need to do:
1. Uninstall Desktop Manager
2. Remove any references on your registry and on your C drive program files and users to:
a. Blackberry
b. Pumatech
c. Research in Motion
d. RIM
e. Desktop Manager
3. Disable the UAC (User Accounts) on Control Panel-Users
4. Get a command prompt and type regsvr32 atl.dll (enter)
5. Reboot
6. Make sure that when you re-install you have absolutely no SpyBot, Virus, Spam guard or the like running.
7. Reinstall Desktop Manager (version 4.2 SP2)
8. If you get an “Error 1904….Lotus Notes…” Ignore it
9. After you do all this, it should work

Posted on Apr 07, 2009

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    If this does not solve the syncing problem, then post back here again and we'll look for another solution. Sometimes a .pst file repair will help.

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