Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser
My Kenmore side by side refrigerator water dispenser will not shut off, I can hear the solenoid turn off and on each time i depress the water actuator but still continues to run. I also hear what sounds like a micro switch activating each time i depress the water dispenser arm. Help?
Your water control valve is defective and will need to be replaced. Even though you hear the electrical part of the valve turn off the mechanical part of the control valve is stuck open causing water to continue to flow. What is your model number? Kenmore model numbers look like this example=> 312.234567 If you can find your model number I will show you the replacement part number, Thanks Sea Breeze
Posted on Nov 29, 2012
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Posted on Jan 02, 2017
Found out we still had a warranty/service contract on it. Contacted SEARs and I explained problem to technician. Scheduled house call is Friday.
Posted on Apr 16, 2009
My GE DSS25KGRB side-by-side refrigerator had a problem where the ice dispenser motor would not turn. I had noticed this intermittently in the past, and this time it happened after the power came back on after being off for several hours. I removed the ice-cube bucket, and tried to turn the auger motor shaft ¼ turn manually, as advised in my instruction booklet for how to refit the bucket. Since it wouldn’t turn I guessed (correctly) that ice had gotten into the motor and froze it.
I removed the ice dispensor motor assembly (outer four hex screws), disconnected the two cables as I went, and removed the assembly from the fridge. I then disconnected the two motor wires, removed the clear-rubber boot that covered the motor, and let it defrost and dry out for 20 minutes or so, partially assisted with a hair dryer. Then I could turn the motor shaft.
Before reassembling it, I noticed what appeared to be a GE engineering error. Only two of the three attaching screws on the motor fit into the three clear-rubber grommets that were attached to the rubber boot. It looked like mismatched parts. This prevented the boot from covering the motor tightly, which probably contributed to moisture getting in. So after letting it dry for another hour or so, I put it back together, and sealed the gaps between the boot and the metal housing by applying some "100% silicon sealant, indoor/outdoor, for windows and doors".
I’ll really know whether this is a permanent fix if it survives a few freeze-thaw cycles. But it works again for now, and I don’t want my ice-cream to melt.
Posted on Feb 07, 2009
I had the same problem, and now I have it fixed. Its about 80.00 in parts and 15 minutes of labor and very easy. There are two pumps that can go bad and its best to replace both at the same time. The pumps can be gotten at any appliance parts store. Sears will charge about twice as much as a independent parts store.
To start with unplug and shut off the water to the unit. First remove the brown cardboard vent panel on the rear of the unit, it is held in place with about 8 hex head screws. You will see the location of the first pump on the lower right hand side, it will have the water supply going to it. Disconnect the water line (make sure its off!) the pump is held in place with two hex head screws that need to be removed. Once you remove these you can slide the unit out. Disconnect the power to the pump by removing the quick disconnect plug on top and disconnect the water line on the bottom of the unit. Replace with the new unit in the reverse order. On to the second pump, which is on the left side and is slightly tucked away. Remove the small corner brace it has a couple of hex head screws. There is one screw and a metal stud holding this pump and they are a keyhole type. Loosen the screw and slide the pump out. It is kind of in there odd and takes some josiling around to get it out. Disconnect the power plugs on top, one is green and one yellow. Disconnect all three water lines but do not get them mixed up when installing. Replace with new unit in reverse and remount the pump. (FYI my old pump was a slide on water fitting and the replacement was a compression nut fitting. To get around this slide the compression nut over the water line, insert the line in the pump as far as you can and then tighten down the compression nut.) Connect the water line and turn it on, and check for leaks, power up the unit and test.
Posted on Feb 14, 2009
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