Question about Computers & Internet
Last Sunday I tripped on a cord and knocked my laptop over. It fell into my chair. I picked it back up and everything seemed fine. A few hours later I was playing a game when the computer froze up and Windows Explorer crashed. I don't quite remember what happened then. I believe I turned the computer off and then booted it back up. When I turned the power back on, though, the computer failed to boot. My only options were to launch normally or launch startup repair, neither of which did anything other than send me to a blank login screen (startup repair then worked, but could not help). I ran a diagnostic and came up with error codes 2000-0142 and 2000-0123. Then I reseated the memory modules and Hard Drive cable, but I am still getting these errors. I don't know how to fix this. Any possible solution would be welcomed, I just want to exhaust my options before having to buy new hardware. Also, I believe my warranty has expired.
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Posted on Jan 02, 2017
This is a clear hard drive issue. Try reinstalling Operating System, If it fails again, probably you have to replace the hard drive
Posted on Oct 15, 2009
I just had this same problem a few weeks ago. This error code means you have a bad sector in your hard drive which is cheap and easy to fix. You just need to unscrew the bottom screws holding your hard drive in and place the old cover on the new hard drive you buy. Screw that new one in and reload your programs. Your computer will be as good as knew after that. Look on your invoice to get the hard drive specs so you can buy a new one or just enter your service tag on the dell site and check out the specs of the ones they offer for upgrade.
Posted on Jul 31, 2009
Tips for a great answer:
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