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Hp c8180 radio not working

The printer Wireless Network Test Report Diagnostics summary Radio ON Pass Radio Working Fail Any suggestions?

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Posted on Jan 02, 2017

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upvansh
  • 119 Answers

SOURCE: I can no longer get a wireless connection. The

Hi

Try the following steps:

1. Connect the power cord of the printer directly to the wall jack (make sure its not connected to surge protector.
2. Turn the printer On, Press the "Setup" Button, go to "Network", then go to "Restore network defaults", press "Ok" on that.
3. Printer would ask you if you want to restore or not, select "Yes"
4. After that in the same menu (Network Menu), go to wireless test report and print it.
5. If it still shows that the wireless radio is not functioning then only move to next step.
6. Press and hold * and # together on the numeric keypad of the computer.
7. Printer would ask you for a special key combo, enter 1, 2 and 3 respectively.
8. It would open the support menu. Press ok on that.
9. Then scroll to resets menu, select "Semiful Reset"
10. Once you would press ok on this, the printer would go off.
11. Wait for 2 minutes and then turn the printer "On"

I hope this would resolve the issue that you're facing.

All the best!!

Regards

Posted on Dec 31, 2010

Testimonial: "Thanks. I'm back up and running but I'm curious as to what the surge protector has to do with it?"

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SOURCE: My new HP C309a will not connect to wireless network

From some guy name Bob who suggested to try downloading the Hewlett PAckard not the HP drivers .. this is a MUST do proceedure as HP drivers will not work with this printer.. we are attempting this at this momnet do not know if this is a solution or not but thought I would throw it out there...

Posted on Jan 02, 2011

KingDWS
  • 1606 Answers

SOURCE: I have a HP Photosmart

This could be a couple of issues. One is the wifi part of your router is the actual problem or the printer has a wifi issue or is going into a sleep mode.

If you are not seeing any other problems from other wifi devices then your router should be fine. It is still possible that it is the very early stages of failing. These start with data errors and then progress to disconnects and finally stops working. Usual starts about 12-18 months old.

The same problem can happen with the device. It can start to have problems with connections or will loose the connection. Normally though the cause will be a poor signal which can be from the device or just it being too far away or having metal in between it and the router. Try moving the printer as close as you can to the router. If it improves or stops then it was a signal strength. If it works and then gets worse then the problem is the printer.

The third issue can be if the printer has a sleep mode. This powers down the printer that wakes up when you print to it. When you restart it then you reset the time and the printer is wide awake. Once in a while it can also be the power supply in the printer that mimics this. It overheats and shuts down.

What you need to do is a process of elimination. Try moving the printer checking the other devices etc The idea is to eliminate what isn't the problem. When you know the guilty culprit then you can replace it.

Usually when I've seen this it is the router but check everything else.

Posted on Jan 25, 2011

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1 Answer

How do I find the Printer IP address


Test the wireless connection
Print the wireless test report for information about the printer wireless connection. The wireless test report provides information about the printer status, hardware (MAC) address, and IP address. If the printer is connected to a network, the test report displays details about the network settings.

To print the wireless test report
1. From the printer control panel, touch (Wireless), and then touch Settings.
2. Touch Print Reports
3. Touch Print Wireless Test Report.

Apr 09, 2016 | HP Officejet Pro 8610 Wireless All-in-One...

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Radio on C6180 not working and printer won't print


Try to unninstall the driver then put it again, it should work

Dec 05, 2011 | HP Photosmart C6180 All-In-One InkJet...

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I can no longer get a wireless connection. The wireless network test report indicates that the wireless radio is not functioning. The radio indicator light is on. When I try to do a wireless setup, the...


Hi

Try the following steps:

1. Connect the power cord of the printer directly to the wall jack (make sure its not connected to surge protector.
2. Turn the printer On, Press the "Setup" Button, go to "Network", then go to "Restore network defaults", press "Ok" on that.
3. Printer would ask you if you want to restore or not, select "Yes"
4. After that in the same menu (Network Menu), go to wireless test report and print it.
5. If it still shows that the wireless radio is not functioning then only move to next step.
6. Press and hold * and # together on the numeric keypad of the computer.
7. Printer would ask you for a special key combo, enter 1, 2 and 3 respectively.
8. It would open the support menu. Press ok on that.
9. Then scroll to resets menu, select "Semiful Reset"
10. Once you would press ok on this, the printer would go off.
11. Wait for 2 minutes and then turn the printer "On"

I hope this would resolve the issue that you're facing.

All the best!!

Regards

Dec 31, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

I have a hp pavilion dv7-2277cl laptop (64 bit) and a hp laserjet 2605dn. suddenly the communication between the two has gone missing. This is a wireless network and worked until last week. I have down...


The one that is missing in the network is the printer.So try to reconfigure the IP of the printer again using the wireless wizard in the printer manager. Or go to Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

Also ; Very seldom does the printer itself cause problems. To determine if you have printer trouble, do the following:
  • If you're using a wireless connection, see if the wireless indicator lamp is illuminated? Can you turn on the wireless radio from the control panel of the printer?
  • Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.
    • Does the Wireless Network Test report indicate trouble?
    • Does the report indicate that the printer is connected to your wireless router, and not to a neighbor's? The network name the printer is connected to will be shown on the both the Network Configuration page and Wireless Network Test report.
    • Compare the printer's IP address [X]
      IP address
      An IP address is a series of numbers by which computers, printers and other devices on a network are known. An IP address is usually issued by the local wireless router (network) from its DHCP service. A device is given an IP address that is similar to the wireless router's IP address. For example, if the wireless router's IP address is 192.168.1.1, a printer may be given an IP address of 192.168.1.5. to the gateway IP address [X]
      Gateway IP address
      This is the IP address of your wireless router. . They should have a similar format (for example, the gateway IP address might be 192.168.0.1 and the printer IP address 192.168.0.5). If the printer has an IP address similar to 169.254.XXX.XXX, it probably is not connected to your wireless network.
    • On some printers, the Network Configuration page will list all wireless networks detected in your area. Is your network listed among those found? Does it have good signal strength?
    • Are there several wireless networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.
  • Are there any error messages on the printer or unexpected blinking lights (consult your manual to determine what to expect)?
  • Reset your printer (usually by removing the power cord from the back of the printer, waiting 30 seconds and then reconnecting the cord. Consult your manual for specifics).
  • Restart your wireless router [X]
    Wireless router
    A wireless router is networking hardware that allows both wired and wireless devices to connect to a network. When connected to a wireless router, devices such as computers, printers, and other Wi-Fi enabled electronics can share one Internet connection AND connect to each other. Connections can be made to the wireless router through a wireless connection or a wired connection using an Ethernet cable. by unplugging the power cord, waiting 60 seconds, then reconnecting the cord to the wireless router.

Dec 16, 2010 | HP Color LaserJet 3500 Printer

1 Answer

I have an HP309a which I bought just over a year ago. The wireless printing has stopped working with the network test report stating 'the wireless radio is not functioning, contact HP support' Does anyone...


found that clicking to Setup ' Network ' Wireless Radio and then manually turning the radio OFF then back to ON solved the issue. if this does not fix the problem please respond with solution that resolved yours as my sister is currently attempting to resolve issue on her laptop with printer radio not working.. thank you

Nov 15, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

My HP 309 series printer will not stay connected to my wireless network. Can someone help? I end up having to go through wireless network wizard all over again with my WEP password. Very time consuming!


Hello geekgurl !

There are a few things you have to check

When choosing a location for your wireless router, avoid having the following items between the wireless router and wireless devices on the network: long distances, walls, other wireless devices (like cordless phones), and large appliances.

Don't use two wireless routers in your home unless you are very knowledgeable about wireless networking. If your Internet Service Provider (ISP) provides your wireless router as part of their equipment, don't add another wireless router to it or attempt to change the existing settings without the ISP's help or knowledge.

Make the following settings on your wireless router, or verify that they've already been made:

1-Change the manufacturer's default name for the network name (SSID) to something unique.

2-Set the broadcast SSID to "on" or "enable". Note that "on" or "enable" is typically the default setting.

On the printer:

1- See if the wireless indicator lamp is illuminated. Can you turn on the wireless radio from the control panel of the printer?

Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.

* Does the Wireless Network Test report indicate trouble?

* Do the reports indicate that the printer is connected to your wireless router, and not to a neighbor's? The network name the printer is connected to will be shown on the both the Network Configuration page and Wireless Network Test report.

* Compare the printer's IP address to the gateway IP address. They should have a similar format (for example, the gateway IP address might be 192.168.0.1 and the printer IP address 192.168.0.5). If the printer has an IP address similar to 169.254.XXX.XXX, it probably is not connected to your wireless network.

* On some printers, the Network Configuration Page will list all wireless networks detected in your area. Is your network listed among those found? Does it have good signal strength?

* Are there several networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.

* Make sure your computer is not connected through a VPN (Virtual Private Network). You cannot access devices on your wireless network while connected to a VPN.

* Disable your operating system's firewall and your security system's firewall and re-test. If this fixes the problem open ports in the firewall.

HP's Network Diagnostic Utility can also be useful
Visit this link

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e013-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/easy_wireless/network_diag/

Check if theres anyway to set an Static IP (does not change) on your printer instead of a Dynamic Hp (constantly changes)

Good Luck !



Aug 13, 2010 | Office Equipment & Supplies

1 Answer

My scanner on my C8180 has stoped working, Why?


It should be ok on wireless as long as you configer the device to work on your wireless network.
I dont have this particular model printer so i am not quite sure of how to configure it, but if you follow the printer manual you will be able to.
If for some reason it doesnt work on wireless then you can always go to the nearest electronics or computer store and buy a new USB cable.

Jan 04, 2010 | HP Photosmart C8180 All-in-One InkJet...

2 Answers

My new HP C309a will not connect to wireless network. It recognizes the network, there is no encryption, but the diagnostics summary says no filtering-fail.


Thank you for clarifying ... Im sorry, I dont know this answer.

Can you wire this printer to your router if you wanted to with Eithernet cable?

We have a deskjet 460 and we use it both wired and wirelessly but in not sure how ...

Nov 02, 2009 | HP Photosmart Premium C309A All-In-One...

2 Answers

"The process mdns stopped unexpectedly..."


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Are these printers connected with a LAN cable directly to the router, or are they wirelessly connecting to the router?
HP C8180 has built in wireless adapter and Ethernet according the Website at HP.

If this is connecting to the network wirelessly, check to see that it is connected to the Network, is your router using secure passwords for a connection to the network,
Your printer will need these passwords just as your computers would
If you connect the printer with a Lan Cable, it will be more reliable, and shouldn’t need a password to be on the network. And makes life a little easier...

Your internet provider has nothing to do with your Printer not printing; this is an Internal Network Problem. The settings or your network has changed.

The Printer should have a static IP address


Here is a link to a tip I put together about this subject,
http://www.fixya.com/support/r1173875-network_connected_printer_not_printing

If you need any further assistance, feel free to contact me...






Oct 26, 2008 | HP Photosmart C6180 All-In-One InkJet...

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