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How to fit a new flame effect motor to Dimplex Tango TNG20R

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

buzzwood
  • 65 Answers

SOURCE: Dimplex SHB20 Sherbourne Electric Stove -Flame Effect not working

Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.

Posted on Jan 21, 2009

  • 1 Answer

SOURCE: motor in dimplex fire/heater not turning

Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.

I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.

If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.

Posted on May 19, 2009

  • 1 Answer

SOURCE: I have a dimplex flame effect fire which has just

Solved it! Put it in the dustbin.

Posted on Oct 19, 2009

  • 1 Answer

SOURCE: I need a new flame

what kind of on off switch do i need ,has one black wire and one white wire?

Posted on Dec 24, 2010

  • 4736 Answers

SOURCE: the flame effect isn't working.

You can either purchase one from DimPlex or online from Granger Electric.

Posted on Feb 02, 2011

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Dimplex dakota heater is working but flame effect is not its led I think not bulbs.


Says you can turn it on and off? Did you knock the switch?


Can I operate the flame effect on the fire without the heat?
All our Optiflame and Opti-myst fires can be operated on a flame-effect only setting, as can the flickering flame effect on our freestanding bar fires.

Is the flame effect expensive to run?
No, to run the flame effect involves powering light bulbs and a small electric motor and in most cases costs no more than a couple of pence an hour. Some of our fires have LED lamps fitted which are even more energy efficient.

Some have bulbs, some have LED.
Example calculations:
Using UK standard average price of electricity of 14p/kWh (source: Energy Saving Trust Feb 2015)
Optiflame LED flame effect only (eg Danesbury) = 0.1p every hour
Optiflame conventional bulb, effect only (eg Cheriton) = 2p every hour
Opti-myst, flame effect only (eg Oakhurst) = 3p every hour
Opti-V single screen = 0.5p every hour
2kW fan heater, on constantly (no thermostat) = 28p every hour

Optiflame lightbulbs for sale. Remove the coals and check for bulbs.
https://store.gdcgroup.co.uk/dimplex/products/index.htm?product_code=FP03022

Dec 23, 2015 | Dimplex Heating & Cooling

1 Answer

Fire was working fine, then flame effect stopped. Heater still works on both settings, but no flame effect. Tried new bulbs, but still no flame effects, any ideas?


If it is not the bulbs, it is often a melted switch or circuit board.
You can obtain technical support for your stove here:

Dimplex Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Jan 05, 2013 | Dimplex Compact Electric Flame Stove...

1 Answer

Flame effect dimmed on my dimplex stockbridge stove


You most likely have a couple light bulbs burned out. Refer to your owner's manual on how to access the bulb area, and replace with the appropriate watt bulbs. Most Dimplex stoves use standard incandescent 60w bulbs, a few use halogen. This is often annual maintenance.
If you can't find your manual, you can request one to be emailed to you from Dimplex, their service line is:
Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Dec 18, 2012 | Heating & Cooling

1 Answer

Flame effect electric fire loud clicking noise


You need a new synchronous motor. This is the small motor which turns the flame effect rod. They are notorious for becoming noisy.

Nov 06, 2012 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

Light works but flames do not


sounds as thought the motor has stopped running that spins to create the flame effect, they are a little synchron motor if i recall correctly.

Sep 08, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Where can a fuer dbg 2-5w 230v ac 50hz 15rpm motor which operates the flame effect on my dimplex fire be purchased


You can buy it directly from the Dimplex USA website. Make sure you have your Model Number handy.

Feb 16, 2011 | Dimplex Compact Electric Flame Stove...

1 Answer

Have a SHB 20LC Focal Point fire with Optiflame Elite that has the flame effect motor not working and requires a new motor as indicated by a technician, but he has said that he can not source a motor. Can...


I have exactly the same problem, light effect just went out tonight. Trying to work out if it is the motor or that little tiny cream box fixed to the terminals inside. If I take it out the lights come on. Just about to see if the motor is working, just that box that has gone.

Aug 05, 2010 | Dimplex Compact Electric Flame Stove...

1 Answer

Motor in dimplex fire/heater not turning


Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.

I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.

If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.

Feb 02, 2009 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

Dimplex SHB20 Sherbourne Electric Stove -Flame Effect not working


Call Dimplex : 1-800-668-6663 ext: 358 they are kind and very helpful, they will send you arts to repair.

Jan 10, 2009 | Dimplex Compact Electric Flame Stove...

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