Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
I got mine working after experiencing the same problem.
I had mine hooked up to a USB hub, after I hooked it directly to the USB ports in the back of my computer, everything just worked fine.
Weird that it worked on the USB hub on XP and not vista though.
Posted on Jun 24, 2008
Dear go to www.hp.com click on support and drivers then enter your product model now you choose your operating system and download driver free.
First install its software or driver only then you should attach your scanner (when your computer demand or required for its attachment).
Posted on Aug 13, 2009
Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Posted on Aug 27, 2009
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