Question about Brother HL-2040 Laser Printer

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Paper light on but printer has paper

I made the big mistake (like someone else who posted earlier) of pulling a jammed paper out the wrong way. Now my printer's 'Printer' light is on even though the printer is full of paper. Unlike the other user, the printer is not even making the sound of trying to pick up a piece of paper when I try to print a document. Is there still some way that I can manually feed the paper?

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  • sarah_lamber Jan 11, 2009

    Ready light did not go red, paper light is now flashing. I don't know if this is significant but toner light had been on previous to this incident but is not on now.

  • Franek Jan 16, 2009

    printer makes a sound as if to pick up paper and then paper light goes red.
    I tried the solution by opening the front cover pressing go button twice - all the lights go solid, but the paper light remains red.
    I am on the verge of frustration
    Thanks for help Margaret


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  • 366 Answers

Try reset using this procedure from Fixya past solutions:

1. Power Unit off

2. Open front cover

3. Press and hold GO and turn power on

4. When all 3 lights lit release and press GO twice

5. All lights turn solid

6. With all solid, press GO 5 times

7. Ready light GOes red

8. Close door and you're all set

Let know if working and do not forget to rate this solution. Thanks

Posted on Jan 11, 2009

  • Pat Batta
    Pat Batta Jan 16, 2009

    I assume you already removed and reinstalled Cartridge.
    If not do it now and clean everything in and around


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I have paper stack in my Brother HL2140 laser printer, how I take the paper?


Hi cillacp,

Ok, firstly some may say turn off the printer before removing the paper, but I find it easier with the printer on. (hopefully you know abit about electrical dangers :) This is because when you start pulling the paper the printer will automatically rotate to help get the paper out.

Ok the mistake many people make when dealing with a paper jam, is they try and pull the paper out from the wrong end. You should therefore open the cap of the printer, (same cap where you change the toner, or sometimes you can open the back of the printer). then pull, preferabble using two tweezers, one on each end of the paper towards where the paper would go if it were printing normally. i.e. pull towards the exit of the paper if printing.

Hope this helps abit.



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Paper red light is blinking and it won't print but there's paper in the printer. I had to pull out 2 pieces of stuck paper earlier.


You may encounter a paper jam while working with your Brother printer. You need to be cautious while feeding the paper to your printer. Paper jams are often obvious, but you might come across a situation when you do not get any indication that the paper has jammed up the printer. In such cases, you need to open your printer and visually inspect it to search for the jammed paper. If the rollers of your printer are leaving marks on the printouts, then there is a need to clean them. Using chemical cleaners such as benzine, thinner, or alcohol to clean the rollers might prove hazardous to your printer.

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The printer keeps telling me it's out of paper, which it isn't


1> Open the sheet feeder cover and pull out the paper support.

Set paper, aligning the right edge of the paper to the cover guide with the paper's print side facing up.

Pinch and slide the paper guide to the paper's left side.

Note: Make sure to set paper lengthwise. Setting Credit Card sized paper long-side down by mistake may cause a paper jam.

Pull down the paper output tray supporting with both hands.

Pull out the extension completely.

Ensure that the Power lamp and the Auto Sheet Feeder lamp light.

Note: If the Cassette lamp lights, press the Paper Feed switch to light the Auto Sheet Feeder lamp.
If the Auto Sheet Feeder lamp does not light even after pressing the Paper Feed switch, Paper Source in the printer driver may be set to the setting other than Paper Feed Switch.

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There are pieces of paper stock on the sensor, when the paper jam happened then you pull out the paper did you get the whole page of the paper or have missing pieces? open the paper guide, turn off and on the printer and observe the unusual objects in the roller, this error is caused by objects in the sensor.

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Error message says"out of paper" when paper tray is fully loaded


check and make sure that the paper is in near the rollers enough that it senses the paper and picks it up. try lightly pushing the paper down toward the rollers as it is suppose to pull one sheet through the feeder. hopefully, you didnt pull too hard on getting the 'jammed' paper out that it may have caused a misalignment in the feeder. try assisting the paper, that usually fixes it. hope this helps!

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1 Answer

Printer starts to pull the paper to left side & jams


You may need to clean the printer. See help here, , and diagnostics here. For other concerns, please consult the product support home page for your model here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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1 Answer

Paper jam


You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top
Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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1 Answer

Paper jam when no paper has been anywhere near it, 1/2 INSTALLED


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Mar 27, 2009 | HP Photosmart C5280 Printer

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