Question about Lexmark X5495 Printer
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Posted on Jan 02, 2017
It seems there is a possibility of a problem with the printer itself, or perhaps the cartridge. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.
Next, try this printer self-test by following the steps given below:
1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.
Posted on May 16, 2009
SOURCE: hello out there, i need
You can download them directly from Lexmark at this site http://search.lexmark.com/printer/US/en/22N5000. Some strange reason our 'link' button isn't working tonight, sorry.
Posted on Dec 29, 2008
did you use the cd to install this for the first time? if yes try this..
click on the start button on you pc screen..
look for the word start search...
type in ther services and press enter...
on the services window, you will see the lots of file ( alphabetically arrange)
scrool down until you see the file for L..
can you see the word lexbce? if yes uninstall the printer..
download and run this file on this link..
download the file cleanuputility.exe and run it..
it might take awhile when running the program.. just wait..
if its done it will ask you to restart the pc..
go to lexmark.com and download the driver for the 32bit...if it only say vista that means it 32..dont use the xp driver..
and surely that should fix the issue..
if not.. call 1-800-lexmark.. they can solve this for you
Posted on Aug 30, 2009
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