Question about Jura Impressa J5 Refurbished Coffee Espresso Center in Matte Black

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Jura J5 steam wand water line is disconnected

When using the steam wand, steam pours out of the center of the machine (where the tray slides in and out), instead of out of the steam wand. I know that the internal piping to the steam wand has detached before, but I can't remember how to repair this issue at home. Any advice would be appreciated.

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  • Rob Hack Sep 03, 2013

    I have a similar problem, but I'm not sure the pipe has become detached, it's almost as if the pipe is partially blocked, building up too much pressure, and tripping the pressure relief valve inside the machine. I have tried to descale the machine, but I get no liquid coming out of the steam outlet, only inside the machine and into the tray during the descale process. I think I somehow need to clear a blockage in the steam pipe.

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Jura impressa j5 coffe not coming out spout


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Steam wand not working



The steam wand ejects steam in order to froth the milk. The steam wand should be cleaned after it is inserted into milk and at the end of each day. Do not allow the steam wands to soak in water overnight since some of the dirty water can be sucked into the boiling tank inside the machine this may cause the steam not to come out
Unplug the machine, take the case off, disconnect the switch wires and test it with a continuity meter. If you don't get any continuity, or if it is constantly closed and never open, the switch is bad.
this could have been prevented by regular maintenance and proper use. The usual suspect is a gummed up wand or brew line or user error. Here’s what to look for and how to avoid it.
First, notice what kind of wand you have. Most semi-automatic and porta-filter espresso units will have wands that resemble those on bottom or right, although the tips may be different. Some tips do not slide up and down to alter the aeration, as the one on the bottom does. If your wand is from an older (1990s) unit, it could have a more bulbous tip and a smaller hole in the tip. wandte1.jpg wandte2.jpgSome of the new wands give you a manual/automatic control.
wandte3.jpg Many of the new super automatics come with an automatic frothing unit, like this one from Jura-Capresso. The nice thing about the frothing wands on Jura-Capresso's new units is that they allow for even more control.
The "Dual Frother Plus" (top) works like the traditional frothing wand. The metal sleeve goes up for steam, down for foam.
The "Froth Xpress Plus" is a very handy device which can be used with the included sleek milk container or a distinct milk container, like a 1/2 gallon jug. The Froth Xpress has a tube (hard for using the included container, flexible for using a different container) that fits into the frothing tube behind the dial shown in the picture above. After selecting froth or steam, the milk is siphoned into a cup below the steam wand. We recommend steaming the milk first, then adding the espresso.

Whatever sort of wand you have, it is essential to keep it clear of solidified milk which can gum up the tip and even the wand shaft. Here are some symptoms of a clogged wand:
  • Little or no steam comes out of the wand
  • Hot water drips from the tip of the wand
  • A squeal or whistle comes out of the wand when the steam function is selected
  • A deep humming is heard when the steam function is selected*
*This is also a symptom of another more serious problem, particularly if you have a pump espresso machine; so if unclogging the wand does not solve it, you should contact a technician.
A good preventative measure against the clogging of a steam wand is regular rinsing in warm, soapy water of the tip and any other removable frothing part. This should be done after each steam wand use. If your machine has a Froth Xpress, it is important to clean all of the hoses, valve, and connectors (be very careful with the plug, however, because it is delicate). All wands should also have steam jetted through them after a frothing cycle is run.
Another preventative measure is to run a steam cycle for about twenty seconds before each new use. This will eject stray particles before they can build up and cause serious damage. There is also a cappuccino cleaner available which can be used in the automatic frothing devices. The solution is placed in a reservoir, and a full cycle is run until the reservoir is emptied. This can be done every few weeks or every few months, depending upon use.
Aside from prevention, there are treatments for a clogged wand. First, remove the tip, if the tip is removable. Usually they are, as in the case of the plastic tips above. The holes are usually big enough to run a pin or even a small paperclip through (emphasize small) to remove the gunk. If these items are too large, do not attempt to use them; instead try using a thin gauge wire from an electrical wire strand. Next, the metal wand itself can have a pipe cleaner run up into it. Start out by putting just about a half inch of the pipe cleaner up the wand, rubbing it around, then pulling it out. Gradually work more of the pipe cleaner up the wand, but never let the length of pipe cleaner in the wand exceed the wand length. We recommend the pipe cleaners with the stiff barbs attached, as opposed to the mostly soft ones. Do the same for all of the hard hoses and connectors. With respect to rubber or soft plastic parts, rinse them in soapy hot water. If flexible hoses form holes, replacements are available (give us a call) or we've even had some luck at aquarium supply stores.
PLEASE NOTE: if you own the Jura X7 or the Froth Xpress Plus, the diameter of the tiny holes is very important. We recommend trying not to put pins into these holes. However, if they must be cleaned and soaking won't work, a smaller gauge wire, a single strand, should do the trick. Always use a strand that is smaller than the diameter of the hole.
Frothing wand technology is advancing at a breakneck speed, but along with these advances come serious precautionary measures for dealing with these very delicate mechanisms. Follow the steps above, and your machine should be producing full-fledged froth for its entire life.

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1 Answer

Ascaso dream wand wont heat or steam


You should descale the machine, as you may have a blockage in the steam tap.
When descaling make sure that the descaled water goes through the steam wand as well as the group. JURA descaling tablets

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1 Answer

I have an Ascaso Steel Duo Professional semi-automatic espresso machine - the steam wand is restricted. how do I remove it to clean?


Hi There, If your ascaso steel duo is not producing steam,
Could be that:
The thermoblock may be blocked - Try descaling.
JURA descaling tablets
Steam wand may be blocked - try removing steam nozzle/steam wand and submerge in hot soapy water.

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1 Answer

My machine blinking on steam, the wand does not want t o steam, the espresso does not pour. The knob is turned on stand by , but still some steaming noise comes, but no steam comes from the wand, nor...


When it is blinking on steam it means it is preparing the unit for steam. When the steam light goes solid your unit is ready to make steam.

  • Turn from standby to steam then wait for steam light to go solid.
  • When solid steam wand will begin dribbling then spitting out water, which will then turn to steam.
  • When it begins to steam, turn back to standby. NOTE: you only have 6 seconds before steaming turns off.
  • place steaming wand in jug and turn from standby back to steam.
You will hear pumping noises when you turn off your steam, because it releases the steam and puts the excess water in to the drip tray.
  • make sure your bean hopper is properly locked in to the unit. Grinder won't work if hopper not locked in.
  • Make sure your water filter has been prepped and locked securely in to the reservoir and your reservoir is filled.
  • Use fresh beans.
  • Sounds funny but use good quality water, do not use ordinary tap water. Make sure it is filtered or use bottled water (cooler bottles).
  • Try to grind your beans to a good consistancy.
  • Breville recomends about 10kg tamping pressure, use a set of scales to check the feel.
  • Tamp to about 3-5 mm below rim of grouphead (portafilter). Or the tamp has a guide on the side, that silver side on the tamp is the tamp line. Pretty vauge about that in the book.
If all else fails go to www.breville.com.au and check your model and watch some of the vid clips.

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1 Answer

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Try putting a container under the coffee spouts and pressing the rinse button. This will usually free any coffee grounds that may not have been expelled into the grounds basket from the last time the machine was used. The grounds can get stuck and block the slide path of the grounds basket.

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3 Answers

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I had a similar problem. I took off the side and rear cover, followed the hose that comes from the steam wand to the rear of hte unit. It enters a solenoid made by ACL Italy. I dismantled the solenoid unit by disconnecting the two hose ends, removing the relay, and unscrewing the plunger unit (vertical pipe). The plunger unit internals should move freely up and down like a piston in a cylinder , powered by a small spring. In my unit, this plunger was calcified and seized. I soaked it in boiling water and pressed on it gently several times and it unstuck. I put it all back together again and presto! Good luck

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The connectors at the back have liquid on them use a lint free cloth to remove the liquid and the tray fault will go away. If you want to prevent this make sure that when you pour the water out the tray you pour it out the side not the back and this is how the liquid or debris gets stuck there

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1 Answer

How do I make cappuchino cofee?


If you are looking for a manual, you can contact Jura Capresso directly. If you are just looking for directions for making a cappuccino in general:
Brew the espresso.
Use the steam wand/frothing element and a pre-chilled frothing pitcher (the pre-chilling is optional, but it is considered good form) to steam about 1/4 to 1/2 cup of milk.
A true cappuccino does not involve pouring all of the milk directly into the espresso - you would use a spoon to take about two spoonfuls of the top of the steamed milk and place it on top of the espresso.
You can sprinkle cinnamon, use a cinammon stirring stick, or pour cinnamon cappuccino flavoring on top of the cappuccino for good form (but this part is optional).

Enjoy!

-Tha Mp3 Doctor

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