Question about Acer Aspire 3610 Notebook

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Usb hi speed verbatim portable disk does not work

When in try to use the verbatim portable hard disk on the acer aspire 3610 this computer does not activate "new hardware found". Nothing happens and i cannot use the device

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  • jasonjohn89 Jan 31, 2009

    i have something similar to this .. i have portable hdd which works on dad's laptop but not on my desktop .. please help me solve this .. any help will be greatly appreciated



  • Bill Speer
    Bill Speer May 11, 2010

    Does the device work in any other computer? Have you tried another USB port? Another thing to check would be if it is actually being recognized by the machine. Right click My Computer and choose Manage. Under Storage, choose Disk Management and see if it's listed there in the pane on the right. If so, let me know. I'm watching the Ravens/Titans game and have the laptop beside me!

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I just found out the solution to this problem ..
Solution: go to start menu>Right-click my computer and select properties> go to the hardware tab and click on device manager> Device Manager should pop-up choose Universal Serial Bus Controllers u should see 2 or more USB Root Hub right-click it and select properties and click the power management tab uncheck "allow the computer to turn of this device to save power" it should work now

Cheers
Jasonjohn89

Posted on Jan 31, 2009

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