Question about Metrologic Instruments METROLOGIC VOYAGER LASER SCANNER W/TRIGGER IBM PORT 9E (70004)

2 Answers

Ms9520 buzzez and then will not scan

Hi, I own a metrologic ms9520 voyager scanner. It was scanning fine yesterday. Today it wasn't working at all. If we disconnect it from the computer then reconnect it and it makes the beep. Afterwards we get a single dot of light when trying to scan anything. After about five tries at scanning it makes a low buzzing sound and then will not work at all. The laser light will not activate and none of the green and orange lights on the top of the device will activate. Any help regarding this problem would be greatly appreciated. Oh and we already tried rebooting the machine, reconnecting the scanner, and cleaning the red glass on the barcode scanner with an alcohol swab. Thanks Melanie Bell Brighton District Library

Posted by on

2 Answers

Re: ms9520 buzzez and then will not scan

The Razzberry Tone is what I'm hearing. Acording to the trouble shooting I should return the unit for repair. Thanks for you help!

Posted on Jun 07, 2007

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 22 Answers
Re: ms9520 buzzez and then will not scan

Look at your user's guide on Pg 14, here is a online link for it: "Continuous Razzberry Tone with all LEDs off: If, upon power, the scanner emits a continuous razzberry tone, then the scanner has an experienced an electronic failure. Return the unit for repair to an authorized service center." Is the "Razzberry Tone" the low buzzing you refer to(?) Pg 24 has a "Trouble Shooting Guide" take a look at it too.

Posted on Jun 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How i can configurate ms9520 by rs232 which command can i use

Scanners are programmed by printing the barcode & then scanning with them. For this one, go to
print it & scan the relevant barcode.

Dec 16, 2014 | Microsoft Metrologic MS9520 Voyager...

1 Answer

We are using a Metrologic MS9520 (keyboard wedge) with QuickBooks. It won't scan barcodes provided by Quickbooks, even though it's supposed to be compatible. We've downloaded about every driver, config,...

What I would first is to bring the barcode scanner back to factory defaults. To do this you will need the manual that came with the scanner, on the first page is a bar code that say "enter/exit configuration mode" scan that first and you will hear three beeps, then scan the bar code for "recall defaults" and rescan the bar code to "enter/exit configuration mode" then retry using your scanner, if this does not work bring up "notepad" on your computer and try to scan any bar code form any retail item. This should scan, if it does net then it could be a defective scanner. See page 2 on the manual link

Nov 11, 2010 | Microsoft Metrologic MS9520 Voyager...

3 Answers

Microsoft Metrologic MS9520 Voyager Barcode Scanner problem

If it is using the MX009 USB Cable it wont scan with the standard configuration. You will need extra configs such as enable Rs-232 Mode, Enable Xon/Xoff handshaking etc..
These can be found on the website which will divert you to Honeywell website

May 25, 2010 | Microsoft Metrologic MS9520 Voyager...

1 Answer

I need scanner to only scan when button is pressed

That is easy, you need to obtain a manual to scan proper barcodes. You can always contact me by phone or email 630-622-2024 Please visit our website

Oct 16, 2009 | Microsoft Metrologic MS9520 Voyager...

1 Answer

Metrologic barcode scanner - laser is a dot not a line

This would be a fault with the scan engine. The dot is created when the mirror inside of the scan engine is not oscillating. The best solution is to have the device repaired, hopefully your scanner is still under warranty, or to purchase a replacement. /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:612.0pt 792.0pt; margin:72.0pt 90.0pt 72.0pt 90.0pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

Mar 09, 2009 | Microsoft Metrologic MS9520 Voyager...

1 Answer

Voyager 5929 doesn't work with Vista

The problem isn't your scanner or Vista, it's your adapter. Power requirements and speed of data require special adapters. One I always recommend is Scan Technology's part # STI-PS2-USB. I've tested it with all Metrologic scanners and it hasn't failed yet.

Dec 30, 2008 | Metrologic Instruments Voyager MS9520...

1 Answer

Incorrect Reading

Try experimenting with the different inter-scan code delays. You can find the programming barcodes in your manual.

Aug 20, 2008 | Metrologic Instruments Voyager MS9520...

1 Answer


try to reset a bar code ,from the manual

Jan 24, 2008 | Metrologic Instruments METROLOGIC VOYAGER...

Not finding what you are looking for?
Barcode Scanners Logo

1,328 people viewed this question

Ask a Question

Usually answered in minutes!

Top Metrologic Instruments Barcode Scanners Experts


Level 3 Expert

18259 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Metrologic Instruments Barcode Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides