Question about Office Equipment & Supplies
Open the front door and close it.
Restart the machine.
Press utility/counter button and keep it pressed, now restart the machine.Do not release the button until the trouble reset option appear on the screen.Hit the trouble reset button then restart the machine.
Posted on Feb 15, 2013
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Posted on Jan 02, 2017
When you say the bizhub fails Authorization, do you menat it fails Athentication?
If so, and I pressume your technician knows what he's doing, you have an issue with a password. I suggest you create an address for the bizhub on your email server and then re-setup the scanning to email credentials via the web browser direct to the machine.
Let me know if you need help with doing this.
Posted on May 26, 2009
C3101: Fusing Pressure Roller pressure/retraction failure
open the fuser unit out of the machine and you may find that the gear which drives the fuser unit at the behind which retracts the pressure roller must have been broken. This gear is located at machine frame where the fuser sits
Posted on Jan 06, 2010
You did not mention the specific code. But if it is a fuser warm up failure code such as C3421 or similar you must use the proper reset procedure for the code.
Here is the procedure. If it does not work for you then reply with the code/indication you have and I will address it.
1. Turn OFF the main power switch.
2. Turn main power switch on WHILE pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
Posted on Sep 08, 2010
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