Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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My WD ,Western Digital?s 250GB Passport wont work

My Western Digital’s 250GB Passport (WD) wont work before it work fine i love having it but after some time i went to plug it in to my labtop and the blue light comes on but nothing happens and i bought a new cord thinking that was the problem and still nothing is there a way to fix this problem i have all my sons pics on there n some other things i really dont want to loose

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  • bdbump Feb 06, 2009

    Same problem when I switched computers, it worked yesterday - today I plug it in to my new computer and nothing!

  • snowboarder6 Feb 10, 2009

    Same Thig happened to me, When taking it all apart i tried new cords and even bought a new case for it (( with the 40 pin adapter part)) and that didnt work either, (same with trying new cords)  i can plus the harddrive directly into a desktop i have and it will work but i wanna use it as a portable for the MBP.


  • Anonymous Apr 18, 2009

    same problem

  • Kae017 Apr 28, 2009

    i have the same problem as you. i hope someone will be able to help us with this. mine was working fine and i left it connected on my laptop for a day and when i tried using it again it was not reading anymore and no more light on it.

  • nemesis8rdfl May 14, 2009

    I can connect my passport elite to my ps3 and other pc's but it wont work on my own desktop pc. ??????????????

  • Anonymous May 22, 2009

    yeah, bought it today and it links to my mac fine but not to my pc. its going back 2moz.

  • Anonymous May 25, 2009

    PLUGGED IT IN AND ITS GETTING NO RESPONSE...THE LIGHT IS ON...BUT IT DOESNT SHOW UP ON SCREEN...

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Need to format it to fat 32

Posted on Oct 10, 2010

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Forgot password for wd my passport


You can try this link from Western Digital.
http://wdc.custhelp.com/app/answers/detail/a_id/3741#failed

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Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

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The Western Digital My Passport line, besides the Essential Series, is originally formated for a Mac (in the HFS+ format) and as such cannot be read by Windows PCs. You can either get a program to read the External such as Macdrive, or format it to NTFS or FAT32; formats that are readable by Windows. I would recommend formatting it to NTFS, because you can only transfer up to 4 Gigabyte files to FAT32, while NTFS is nearly limitless.

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So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

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