Question about Canon imageCLASS D880 All-In-One Laser Printer

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Paper "accordians" just as it should be coming out of the printer

Instead of emerging from the printer, the copy "catches" somehow and gets tiny little "accordian-like" folds the entire width of the paper, collecting itself just before coming out. There is generally a tiny bit protruding, which I very gently and steadily pull on until I can pull the whole thing free. If I use the heavyweight colored paper I have on hand, there is no problem, so I could just buy a heavier weight white paper, but things like W-2 forms will definitely not be able to be used. My guys found something a while back that looked like it could have been a piece of a roller, so that is what they think the problem is, but they feel that it would cost more to get a roller replaced in the "bowels" of the machine than it would to get a new one. Any thoughts?

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Sounds like you'd be better-off using a Brother or other printer with a straight-through printing path for thin paper and documents. Thin or very thin paper is not typically good for laser printers that flip and roll paper as it's being handled. Also, the fuser and various rollers could also be getting dirty and causing the thin paper to stick to them, rather than glide over them.

Posted on Feb 04, 2013

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The fuser roll has little plastic pickoffs that guide the paper out. When a pickoff wears through the surface of the fuser roller, you get the issues you are having. Almost all the machines out there now have a fuser unit you can buy to replace the whole thing.

Posted on Jan 10, 2009


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