Question about Creative Labs Zen Micro MP3 Player
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Posted on Jan 02, 2017
SOURCE: Creative Zen Firmware Problem
about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format.
my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does.
what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1.
unfortunately you will not find this firmware version at creative website.
i checked a website and i found this.
it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml
just perform this steps and you're good to go.
1. download the firmware for your zen.
2. connect your zen to your pc.
3. run the executable file (firmware).
4. just follow the on-screen instructions on your computer and you're good to go.
hope that this step will help you guys out.
if you have any questions about fixing this kind of problem. or if this step won't help you.
email me at firstname.lastname@example.org
i'll be more than happy to help you guys with this kind ok issue.
god bless and enjoy listening to your favorite music.
Posted on Jan 28, 2009
SOURCE: Creative Zen Micro
vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.
If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade
Posted on Feb 11, 2008
Before preceding, goto control panel, add/remove programs (vista equivalent) select windows media player and uninstall note the response it gives you. If it is going to allow you to uninstall OR downgrade windows media player to version 9 then keep going. If not, then find another computer that you've never used the player on try upgrading firmware there, make SURE it's got windows media player 9 by downgrading it in add/remove programs.
Now for the fun stuff:
Sounds like the same problem I've resolved several times in the past on here.
1. Plug in the device.
2. Goto device manager in control panel and remove the device drivers.
3. Reboot if it asks you to, make sure to unplug the device.
4. Goto device manager again, remove the USB hubs.
5. Don't reboot.
6. Goto control panel, add remove software or equivalent for windows vista ultimate.
7. Select creative labs, and uninstall any and every zen related software.
8. Don't reboot.
9. Goto my computer, find the creative directory located on your main hard drive at \program files\creative. Deleted it completely.
10. Select windows media player select uninstall, or downgrade accordingly.
11. Make sure your zen touch is not plugged in and reboot your system.
12. After system loads, plug in the device and run the firmware software again.
And if you wish, reinstall windows media player 10 and the creative software (which you don't need at all with vista) all the other drivers should reinstall themselves.
BTW it's a hell of alot easier to just use another CPU if you have access to one, I've done it both ways and it saves alot of time.
Posted on Mar 24, 2008
Hi and welcome to FixYa,
It would appear that the fix requires a Windows machine. Solution then would be two fold:
Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.
Good luck and thank you for using FixYa.
Posted on Feb 14, 2009
All support for the Zen Micro is on next site:
Driver support for Vista and earlier Windows Operating Systems.
Posted on May 07, 2010
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