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MyPIXMAMP210 won't pick up the paper in the printer. I have worked on it for hours and can't make it work. Each time the machine grabs the paper on the right corner and twists the paper and of course it stops. It always says E2 but I don't know what else to do. Help....Should I just haul the thing back to Best Buy?

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  • laurabfergus Jan 10, 2009

    The printer still doesn't pick up the paper. I need to quit for the day. Thanks for your help, they were ideas I never thought about doing. I appreciate the prompt attention to this problem. I couldn't have hoped for quicker service.

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Load paper correctly then press Black or Color button (MP210)

  1. Remove paper from the rear tray.

  2. Open the paper output tray and extension. below.then Set the paper thickness lever according to the media being used. Note: For paper thickness lever settings, use the following setings for the media type being used: Right side: Envelopes / T-Shirt transfers. Left side: All other media types.
    see figure here http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15402

Posted on Jan 10, 2009

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Thank you for using fixya. The culprit in this matter is the printer rollers or the friction pads. On both sides of the paper feed you should see that mechanism, usually placed on rollers where the paper is fed. There is a possibility that it is broken or not aligned. You can have these parts replaced but if it is still in the warranty period, it is strongly suggested that you haul it back to Best Buy before doing any physical troubleshooting with the unit.

Posted on Jan 10, 2009

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That is because one of the two rollers is stuck or is not picking the paper.

Try playing with the rollers that pick up the paper.

Try also looking for foreign objects in the printer paper feeding path.

Turn the printer upside down and shake it gently to find out if there are foreign objects inside.

Posted on Jan 10, 2009

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Check the paper roller first

Posted on Jan 10, 2009

  • nematics
    nematics Jan 10, 2009

    the paper rolling gear inside has been malfunctioned or dur to weakness in motor

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