I BOUGHT A FAX,COPIER, 3700l WICH IS FISICALLY SAME THAN 4700L.
IT GOES WELL EXEPT FOR WHEN I TURN IT ON, APPEARS A MESSAGE SAYING "CLOSE THE COVER".
I DISCOVERED THAT IT HAS TO DO WITH A LITTLE SQUARE "DOOR" AT THE FRONT BOTTOM THAT IT SAYS "A4" THAT DOESN'T THE CONECTION PROPERLY.
COULD ANYONE TELL ME WHERE TO BUY THAT LITTLE PART? PREFERIBLE IN MELBOURNE.
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Re: close the cover
You probably will not get a part.
But this warning means that a small micro switch near that door is not functioning to say 'door closed'- look for it and make sure it will close properly or has not become dislodges from it mount or loast its wire.
You may also seek hel at the Ricoh web site technical support team.
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Replace the film, replace the paper(properly installed)and check all covers re-seat them, also check to make sure that the tab that goes into the machine for each cover is not broke if one is then copier thinks that cover is not closed. buy new film.
Look at the front door that you open when you change the toner/drum. You will see that it has not closed properly at one end. Give it a gentle whack and the error should go. Very common problem as the catches can be stiff.
the message you are getting will show up for both toner and cover. There is a switch that the cover triggers when closed located onder the main unit cover. The tab on the cover goes into a slot located kinda left of center. That switch is infamous for getting stuck or knocked out of place so the tab does not see it. The cartridge is probably good.
First of all be very careful as this machine could be a leased machine and if so the dealer and or leasing company is going to want it back.
Press the utility key, then admin tab. The default password is 00000000.
If that does not work then try 12345678
If neither of these 2 works then reply back and I will have to try and walk you thru the service mode entry procedure.
If it does work then you want to turn off the copy track function. That will clear all the accounts and allow full use of the copier with no user code.
When you removed the paper jam did the paper tear? mit have left piece of the orgnial document. Also open document feeder where you place the orginal check to see fot any problem. As for the cover does it look like something on the the door is broke, The actuator on the door Slab of plastic , that goes into a slot on the machine to accurate the door close sensor, if the sensor is not activated then the copier thinks the door is open even if it closed