Question about Cross Infoguard Shredder SX102M

2 Answers

Infoguard SX100M unit will not shred. Green light comes on.

Reverse works fine. The plastic clip in the paper insert slot "clicks" appropriately and there are no obvious heat marks. The unit is < 2 years old and has had very light use and has been lubricated regularly.

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  • dgag Jan 17, 2009

    same problem -- won't shred in the forward direction (reverse works)

  • Anonymous Apr 10, 2009

    shreds a few sheets then quits - backward worked initially but then neither way worked. This unit was a display model and I did not get instructions - about 2 yrs ago. Thought I could smel heat so unplugged it.

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I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

Anyways, I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Posted on Mar 28, 2009

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Switch the black and white just as is lsited and it works great. This take about 1 hour to unscrew, do, and test finish etc.

Posted on Feb 27, 2010

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