Question about Canon PIXMA™ MP810 All-In-One InkJet Printer

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Continue to get scanner is locked error though it is not locked

I have tried turning it off, resetting unlock position and turning back on, but continue to get error 5020

Posted by Anonymous on

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Scanner seems stuck and causes error

you can always try to install the printer on a friend's pc as a test of the printer...do you have the install cd? if not try canon's site to download it.

Posted on Aug 10, 2007

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SOURCE: I also have the problem

this may already be mechanical and may need service repair, but yuo may give this a try. Basically same steps you did. turn off the printer, disconnect it from the computer and unplug its power cord. press its power button for about 10 seconds just to discharge any power left to it. Next, open the document cover and adjust the scanner lock switch to the lock position. Wait about about 10 seconds, then adjust the scanner lock switch back to the "release" position, and close the document cover. Connect the power cord back, then switch on the printer, wait for about 30 secs to a minute, then switch it off again. Connect the printer back to the system, then switch it on and test it. Hope this will get you moving forward on this situation.

Posted on Oct 14, 2010

  • 1196 Answers

SOURCE: my canon mp810 is giving

Hi,

I will suggest you reset your canon printer, Follow this steps to reset your canon printer.

1. Turn off printer.
2. retaining button Resume/Cancel press button POWER - indicator it will catch fire by green color.
3. let go button Resume/Cancel, continuing to retain POWER.
4. press button Resume/Cancel of 2 times, retaining POWER, after which let go all buttons.
5. when indicator will be lit BY GREEN - press button Resume/Cancel of 4 times.
6. turn off printer by button POWER. Power on later to see what happens. let me know if additional information is required.

Posted on Dec 07, 2010

  • 24 Answers

SOURCE: Whilst printing on my Canon

It means scanner locked

action:

Slide the lever to lock the scanner in the open position, turn off and turn MFP

Posted on May 24, 2011

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1 Answer

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Sound like the scanner is the issue, is it under warranty? OR the Scanner may be locked, check for the scanner release device unlock it,.

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Sounds like the scan head is locked. This is usually done so you can transport the scanner without bouncing the scan head out of alignment. Look under the scanner and you will see it. Make sure it's in the UNLOCKED position. You may need to power the unit off/on to reset it or restart your computer to get a fresh attempt at the scanner.

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turn the printer off, lift the scanner, make sure the transportation lock is in the unlock position, if it is in the lock position, toggle it to the unlock

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1 Answer

My cx3200's control panel reads scanner error. I unlocked the transportation lock, turned off, turned on. It stayed off for about 2 minutes then came right back on. While the error light was off tried to...


The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.

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1 Answer

Error on printer


There is a safety lock on the scanner that may be in the locked position. Turn the unit off and locate the green lock lever/switch under the scanner where the paper comes out. It will be labeled with a icon (picture) of a lock (unlocked and locked). Move it to the unlocked and locked position multiple times, ending up in the unlocked position. It may be stuck so moving it back and forth may release it. Turn it back on and try it.

Mar 17, 2008 | Office Equipment & Supplies

1 Answer

The red light is on and the message scanner error. tried turning it off and then on again after a few seconds the red light comes on again. Also check to see if the system was locked released that. Tried...


Try flicking the transportation lock (on the left side under the scan lid) on and off. It has a picture of a pad lock shown locked and unlocked. Flip it back and forth and leave it in the unlocked position.

This worked for me. Good luck!

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3 Answers

Scanner error


Make sure the scanner unit is unlocked. Slide the lock to the Unlock position (See image below)

If unit is in unlock position, you may need to try to encourage the scanner head to go further to the left by tipping the machine and jiggling it. Sounds very amateur, but sometimes it does the trick if the scanner lock has caught the scanner head and stops it moving. Also try repeatedly locking and unlocking the scanner whilst tipped on its end.

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Lexmark X83 "Unlock Scanner" error


I had the same problem and the solution is this: There is a red lever switch by the power chord on the scanner/printer. Above this red lever switch is the drawing of a lock in the "locked" position and at the bottom this red lever switch is the drawing of a lock in the "opened (unlock)" position. The lever on the red switch should point to the "opened" lock symbol (unlock). It the switch lever is pointing to the "locked" position of the lock symbol, flip it to the "opened" position and recycle power on the scanner by removing the power chord for a 30 seconds. If the lever is pointing to the "unlock" lock symbol, flip it to the "locked" position and then back to the "unlocked" position and recycle power. Good luck!

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2 Answers

Scanner error


Try flicking the transportation lock (on the left side under the scan lid) on and off. It has a picture of a pad lock shown locked and unlocked. Flip it back and forth and leave it in the unlocked position.

This worked for me. Good luck!

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1 Answer

Scanner seems stuck and causes error


you can always try to install the printer on a friend's pc as a test of the printer...do you have the install cd? if not try canon's site to download it.

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