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First you hold the big X button in the middle to turn the controller on.
Next, after making sure your 360 is turned on, push the connect button
on the 360 controller so the lights around the big X are spinning
around. Finally, push the connect button on the 360( which is located
directly to the right of memory unit B) and the lights around the on/off
button of the console should spin. Eventually, your console will find
the controller, and you will know its connected because one single light
on the controller will remain lit while the others wont.
1 Disconnect all accessories and wired controllers from the Xbox 360. 2 Hold the "Guide" button down for three seconds on any wireless controllers, then respond to the prompt on your television screen to disconnect the controllers from your system.3 turn on the wireless headset by pressing the "Power" button in the center of the earpiece. 4 Press the "Connect" button on the front of your Xbox 360 system. 5 Press the "Connect" button on the wireless headset. The ring of lights around the power button of the Xbox 360 system should spin and blink once. One of the lights should remain lit up, indicating the port number that the headset is using. If you do not see any lights on the system, you may have a faulty wireless headset.6 Press the "Guide" button on your wireless controller to reconnect the controller to the Xbox 360 system. If you are using a wired controller, you can plug it back into the system.7 Press the "Connect" button on the top of your wireless controller to sync the controller with your system. You should see the connection light around the "Guide" button on the controller light up, indicating which port you are connected to. You should also see a corresponding port light in the ring around the power button of your Xbox 360 system 8 Press the "Connect" button on the wireless headset until the port light on the headset matches the light on the controller and Xbox 360 system. For example, if you are the first player, the light for port number one should be lit up on the Xbox system, the controller and the headset. When all lights correspond, your headset should be properly connected.
It's possible the xbox 360 controller isn't connected to the xbox 360. Turn the xbox 360 on by pressing the power button, and wait until it reaches the dash board. Then press the controller syncing button on the xbox 360 itself and wait until the xbox 360's ring lights start to spin around. Then press and hold the synch button on the controller (located near the charge port) and the controller should synch up with the xbox 360.
The controller may have lost the signal from the xbox 360. You can try turning the unit on and then the controller. There should be a small white button on the front of the controller, if you press that it will search for the signal from the xbox 360. Hopefully this helps.
you have to first sync it with your xbox... there should a little white button on top of your controller, and a white button next to the memory card slots of your xbox.. hold both for 3 seconds to sync them
I have the issue mostly when the batteries are about to die, Try changing the batteries, or if you are using a play and charge kit (sold seprately) connect it to your xbox 360 and one of the front usb ports. Or replace the rechargeable battery.
Try re-syncing the second (non-working) controller to the console. To do this turn both the controller and the 360 on, then find the little sync button on the 360 controller and hold it down until the lights flash in a clockwise circle. Now find the sync button on the 360 console and hold it down until the lights on the console spin in a clockwise fashion. Wait a couple seconds until the two sync up and then voila, you're good to go!