Question about Tomtom ONE 3rd Edition GPS

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I upgraded the tomtom via tomtom home and it will not start

I have preformed an upgrade via the mac pc and the tomtom will not start properly, it shows a screen with a white X in a red round surface please help

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  • 103 Answers

Hello,  I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 

  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


Posted on Jan 19, 2009

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Posted on Jan 02, 2017

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1 Answer

Large white X in red circle flashing



This works for most tomtoms so there is nothing to loose and everything to gain

Remove the SD card

The card needs to be formatted properly first that's all,

formatting is better done in a card reader.(opionions vary)

Right click on it and select format select FAT32 as the files system

Now connect the tomtom but don't let tomtom home run. exit TTH if need be.

You now ned to select your tom tom which will also show as a drive.

In windows explorer select tools then folder options. Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

then just copy ALL the files from the tom tom to your sd card

DO NOT USE CUT AND PASTE !

Once all the files are on switch off the tom tom and insert the sd card

It should now work

Aug 27, 2009 | Tomtom GO 930 GPS Receiver

1 Answer

It keeps


corrupt data, no battery power are usually the problem with this symbol showing

Jun 19, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Flashing X on TomTom but cant get it off on spotlight on my mac!


Make a full backup onto your computer making sure all files are shown. Do not use tt home. Make sure you have a copy of your map in your backup. Do not format. Delete everything on your tt. Connect to tt home and tt home will reinstall the navcore for your device. Copy and paste your map from your backup onto your tt. You should be set to go. A reminder you will lose all your preferances and favorites when you do this.

May 31, 2009 | Tomtom ONE GPS Receiver

1 Answer

!!!!! HELP !!!! BIG RED CROSS WHEN ENTER SD CARD


Hi there

This happens because files on your card are corrupted after an unsuccessful download.
If you have a card backup at hand, put the card into a computer, format it , and restore backup.
After that the TOMTOM will restart working normally.

If you did not make a copy or backup of the original card, or you cannot reach the computer hosting the last backup.Then follow the procedure below to restore your data :

1. Uninstall the application



2. Reinstall the application


attention_25.gif We highly recommend backing up your device before continuing. questionmark_25.gif
This will preserve any maps and voices you may have purchased.
1. Connect your device to your computer.
2. Go to Computer (Vista), My Computer (XP) or your Desktop (Mac).
3. Double-click the TomTom disk drive to open your TomTom.
4. Make sure that hidden folders and files are shown. To do this:
  • Vista: Go to Organize > Folder and Search Options, click on the View tab and select the option Show hidden files and folders.
2053_01.gif
  • XP: Tools > Folder Options..., click on the View tab and select the option Show hidden files and folders.
2053_02.gif
  • Mac: With the exception of some system files, your Mac should already show all hidden files and folders on the TomTom drive.
5. Identify the map folders on the TomTom. These are named for countries or regions such as USA_and_Canada, North_America or any other country or geographical region.
6. Delete all files EXCEPT these map folder(s) and the folder titled ASR, if it exists (the ASR folder will not appear on every device).
7. Properly disconnect the TomTom from the computer and exit TomTom HOME, if it is open.
  • Vista/XP: Right-click the TomTom drive and choose Eject.
  • Mac: Drag the TomTom drive to your Trash.
8. When the TomTom boots you should see a screen with the flashing X.
Proceed to reinstall the application (below):


ico_close.gif

Apr 26, 2009 | Tomtom GO 300 GPS Receiver

2 Answers

Can not use computer voices on my tomtom 520t


I downgraded to the original files, saved em on my PC. No more probs with the voice but I will wait a while till I "upgrade" again.

Dec 15, 2008 | Tomtom GO 520/720 Remote Control

1 Answer

When turns on shows a computer screen and red cross


Hi there

This happens because files on your card are corrupted after an unsuccessful download.
If you have a card backup at hand, put the card into a computer, format it , and restore backup.
After that the TOMTOM will restart working normally.

If you did not make a copy or backup of the original card, or you cannot reach the computer hosting the last backup.Then follow the procedure below to restore your data :

1. Uninstall the application



2. Reinstall the application


attention_25.gif We highly recommend backing up your device before continuing. questionmark_25.gif
This will preserve any maps and voices you may have purchased.
1. Connect your device to your computer.
2. Go to Computer (Vista), My Computer (XP) or your Desktop (Mac).
3. Double-click the TomTom disk drive to open your TomTom.
4. Make sure that hidden folders and files are shown. To do this:
  • Vista: Go to Organize > Folder and Search Options, click on the View tab and select the option Show hidden files and folders.
2053_01.gif
  • XP: Tools > Folder Options..., click on the View tab and select the option Show hidden files and folders.
2053_02.gif
  • Mac: With the exception of some system files, your Mac should already show all hidden files and folders on the TomTom drive.
5. Identify the map folders on the TomTom. These are named for countries or regions such as USA_and_Canada, North_America or any other country or geographical region.
6. Delete all files EXCEPT these map folder(s) and the folder titled ASR, if it exists (the ASR folder will not appear on every device).
7. Properly disconnect the TomTom from the computer and exit TomTom HOME, if it is open.
  • Vista/XP: Right-click the TomTom drive and choose Eject.
  • Mac: Drag the TomTom drive to your Trash.
8. When the TomTom boots you should see a screen with the flashing X.
Proceed to reinstall the application (below):


ico_close.gif

Apr 20, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom one xl


Try to reset the unit with a paperclip,
look at the bottom of the unit...

Feb 24, 2008 | Tomtom GO 910 GPS Receiver

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