Question about Tomtom ONE 3rd Edition GPS

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I upgraded the tomtom via tomtom home and it will not start

I have preformed an upgrade via the mac pc and the tomtom will not start properly, it shows a screen with a white X in a red round surface please help

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  • 103 Answers

Hello,  I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 

  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


Posted on Jan 19, 2009

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Posted on Jan 02, 2017

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Looking for tomtom upgrade maps.


Check the tomtom website ... to get the upgrade map for your GPS
http://us.support.tomtom.com/app/home/?Lid=4&locale=en_US

Feb 10, 2011 | Tomtom ONE GPS Receiver

1 Answer

When I started my tomtom the first time, it started just fine. I conneced to my computer and installed tomtom HOME and it said I needed some upgrades, so I installed them. Now, on power up, tomtom says...


Same problem here. We used a Mac instead of Windows, if that matters??? Have you tried calling Tomtom support? We can't get through and are VERY frustrated! In the last three days, we've called about 10 times and have been on hold forever... like up to an hour! They also have not responded to emails we've sent!
Any help from others out there on this would be appreciated.

Dec 27, 2010 | Tomtom ONE GPS Receiver

1 Answer

Tomtom home won't run on my computer


I have TomTom Home running on my Mac desktop and PC laptop. Can you tell me what computer you're using? If the computer operating system is older than 10 years, then I don't think any software would run on your computer unless the software was 10 years old. There's been alot of upgrades to hardware and software....
Fotobean

Jan 11, 2009 | Tomtom ONE 3rd Edition GPS

2 Answers

Tom tom one won't down load home automatically


First BACKUP your SD card.
Go here and download latest version of TomTom HOME >> For the PC or for the MAC , You can download tomtom HOME here > http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=7408&p_created=1184659653&p_sid=PmvpQQmj&prod_lvl1=&prod_lvl2=&cat_lvl1=&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjE1LDIxNSZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9ZG93bmxvYWQgaG9tZQ**&p_li=&p_topview=1

I would recommend you only do a map upgrade if you definatly need to as looking at other posts on this forum lots of people have problems after trying to update maps.
Updating maps is NOT FREE , you have to pay for updates and after downloading updates you need to reactivate the map with your product code . Only do an update after backing up your existing maps other sie you might have trouble reverting back if the download goes wrong.

GOOD LUCK

Dec 29, 2008 | Tomtom One Europe v2 GPS Receiver

2 Answers

Please tell give me detailed instrucions on how to upgrade my Tomtom Navigation system. I bought it on the 7yh April 2007.


Ok, here we go:
1: Do a completly backup via win explorer or similar.
Copy entire content of unit to a folder on your computer.
Remember to set win explorer to show system/hidden files.
2: Make an account here for free:
http://www.tomtom.com/myTomTom/myProfile/index.php
3: Download and install TomTom Home:
http://www.tomtom.com/support/support.php?ID=3&Language=4
4: Connect unit to PC, TT Home starts up. If TT Home doesn't start, start it up manually.
5: When unit tells you to, tap Connect to computer
6: Log on with info from account creation, step 2.
7: Push Update my device from within TT Home.
8: DO NOT disconnect the unit while updating.

When updating is finished, disconnect unit.
The unit will then reboot, and you are done...

Tips:
You can get one free map update if a new map is avaible within 30 days from when you first started to use the unit. This is done through TT Home...

Good luck.
More questions, don't hesitate to post them here.
(Please remember to rate this solution....)

Apr 16, 2008 | GPS

1 Answer

Speed Cameras


You may have not written the entire program to the SD card. If you saved the program prior to the upgrade, start tomtom home program and reinstall the program. then upgrade again. The tomtom home program is not as user friendly as you would hope. Also turn the unit off, take out the card and then reinsert and turn the unit on again.

Mar 13, 2007 | Tomtom ONE GPS Receiver

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