I have an Epson Style Photo RX585It has stopped printing properly. When I print a test page, I get no ink on the paper at all.Cartridges are all high or full - black is brand new.Complete loss to understand. I can send a test page from the PC, and I can also use the flat bed copier, either way the paper gets pulled through in the normal way, but not a dot of ink to be seen.I think the word 'help' comes to mind...
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Purging Procedure - If you have just installed a new archival or Quadtone cartridge you must purge the Epson print head of all of the old, non-archival, ink before you can begin to print with the full archival effect. The print heads in the Epson 200/400/440/500/600/640/740/800/850/860/900/1160/1520/Photo/Photo 700/Photo EX/Photo 750/Photo 1200 printers hold about 3 to 5 pages worth of ink. Always run a Nozzle check before printing. Even if you get a perfect nozzle check on your first try after putting in a new cartridge, run at least one or two head cleaning cycles. This will prevent any excess ink from over filling the print head. After the cleaning cycles, use the purging test patterns below to purge your system of the old ink. After printing about 5 (8.5x11) pages of this pattern, 98% of the old ink will be gone. The rest will come out slowly and may take as many as 20 or more pages, but at the 98% point you will see good results. If you have an Epson 3000, 5000 or 9000. See below
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
Connectivity and Compatibility: PC-less function - No Index Sheet - No Connectivity - Card Slot - No Connectivity - USB Cable - Yes Connectivity - Wireless - No Interfaces - USB 2.0 Hi-Speed OS Support - Windows 2000/XP/XP-x64 Edition/Vista Mac OS 10.3.9 or later with USB Network - No Adobe Postscript - No Memory Card Backup - No
Ink Cartridges: INKdividual - Yes Ink Cartridge Model - 85N Ink Series (Standard Capacity)
Media: Media Model - S041926E1; S041927E1; S041863; S041464E1; S041285; S042070; S041925; S041332; S041786, S041259
Paper Handling: Max. Paper Size - A4 BorderFree - Yes Max. Paper Capacity - 120 sheets Roll Paper - No Tractor Feed - No
Cartridge Model(s): 85N (Standard Capacity Black Ink) - Approx 540 pages (ISO/IEC 24711 and 24712 Test Suite) Page Yield (pages): 85N (Standard Capacity Colour Ink)* - Approx 860 pages (ISO/IEC 24711 and 24712 Test Suite)
Have you tried printing a test page from the printer itself. There must be a menu on the printer through which you can print a test page or alignment page.
If it does print through that then it means that the printer is fine and there is some software glitch in the computer which needs to be fixed. But if in case it does not print anything at all through that as well then it means that there is something wrong with the hardware of the printer and needs to be taken care by Epson itself.
The reason it wont print, is because you had air get sucked into the print nozzles and then dried up any remaining ink within the nozzles. If you put a new set of ink or the one that your having problems with and do 2 or 3 cleanings and it still does not work, the unit will need to be sent in for service.
It will either require a special cleaning from the service center, or the printhead will need to be replaced.
If you want to try something your self, not as helpful, is to move the printhead manually to the left (you will need to move the locking mechanism back to free the printhead) and fill up the cleaning area with some water. it will be a small rectangular box. fill it up with water (several drops) and the water should peak. then slide the printhead back to the right and let it sit for a few hours. do a couple cleanings, and do a test print.
Most likely the printer has been sitting for along time not used or you have used cheap replacement ink. Epsons are notorious for clogging the jets with cheap ink. unfortunately replacing the ink cartridges will not help because the jets are seperate from them. If cleaning numerous times does not work your next best bet is to buy a cleaning ink cartridge for your model. otherwise youll need a new printhead or new printer. If your going to use cheap replacement cartridges stay away from epson.
Don't use nozzles clean function, besides ink consuming it can cause damages that cannot be fixed: black lines on the back side of the page that will be permanent. Instead put two photo paper together (2x260 gr) and push the two papers together into the printer while printing a motive including many colors. Do so a couple of times and the clogg usually disappears. Good luck! jonk