Computer does not know external hd is there
posted by ZAKEYA on Jun 06, 2007
When I first got my external hd I was able to add stuff to it now it is not working anymore. My computer does not recognize the hd anymore. I have changed the USB cord and it still is not working. what do I need to do?
Best Solution
posted on Jun 06, 2007
WizHow is this drive powered?
If it is through the USB, then disconnect all other devices so connected[except for mouse keyboard]
You may be make to much demand of the PSU.
If it is separately powered then do this
Start/Control panel/Ad min Tools/computer management/Storage/disk management
to see if the system recognises it.
Device manager to checkout the status of the USB.
Check also the Bios to ensure the USB devices are on.[only if no other USB devices are running
If it is through the USB, then disconnect all other devices so connected[except for mouse keyboard]
You may be make to much demand of the PSU.
If it is separately powered then do this
Start/Control panel/Ad min Tools/computer management/Storage/disk management
to see if the system recognises it.
Device manager to checkout the status of the USB.
Check also the Bios to ensure the USB devices are on.[only if no other USB devices are running
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