Question about Hotpoint HTS20GCNWW / HTS20GCNCC Top Freezer Refrigerator

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Freezer is cold but bottom of refrigerator is not

There was an electrical blackout in my neighborhood and my refrigerator model Hotpoint HTS22GBPBRWW stopped cooling on the bottom part plus the AC/DC motor fan in the freezer does not work even though the freezer does freeze slowly. My son, an electrician, removed it and tried to test it with current but it didnt budg. Should we replace it or check for something else?. Mind you we live in a very isolated place up in the mountain and its hard to get a tech up here to check or to move it to a tech's. shop

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Replace the fan - it's called the evaporator fan. It circulates cold air evenly in the freezer and blows cold air into the refrigerator section. Its failure would cause the symptoms you describe. Good luck with the repair.

Posted on Jan 10, 2009

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