The phone is new but long time on the shelf. I charged it overnight, then the first call the battery died in about two minutes.
And then There was then no light on the cradle, even when the phone was replaced, and no charging lights or dial tone has come on.
Will a new battery enable the unit to charge again ? I don't want to buy a new battery if the phone itself has died
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If u just got it return it. your battery is died need new one.tip to make battery last longer. when u get a new battery by itself or it is part of something like a cell phone. do not charge most have half power right out of the box. use battery until it is 100% died.then charge it until full don't over charge. it is a trick to make your battery last long when it has a full charge. never leave battery charging overnight if done to much it makes the battery weak and wont hold charge for long. never leave charging cord plugged in when its not in use. when it is power from the socket is still flowing in the charger which is slowly frying it. that why most people go though up to 4 chargers for each device. i hope this helps have a sweet one!!
Re-check the battery cables at both ends. If the cables/connections are good, there's no reason a new battery shouldn't hold a charge, even one that's been drained. If the connections are good, it's possible you either got a bad battery or it was sitting on the shelf for a while before you bought it. If this was the case, a good slow charge should solve your problem but if it doesn't I'd bring the battery back to the retailer and have it replaced. Hope this answers your question and All the best!
The instructions for installing a new alternator usually read to fully charge the battery (12.3 - 12.8 volt range). Otherwise, the alternator will be damaged when it initializes. I have seen some extreme damage result from installing a new alternator with a low-charge battery. The torque required to turn an alternator when damaged in this scenario is unbelieveable!