Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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Free Agent Desktop Wont turn on

When i plug my free agent desktop into a power supply it does not turn on.
I do not want to send it back as the warrenty is over but i have some important files i need.

Is there any way of giving it power or could i open it up and remove te data and put it into my computer

Please help

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I had the same problem and assumed the drive must have been at fault. However, I noticed the power supply (wall wart) wasn't warm as it had been when everything functioned. I contacted Seagate support and they sent me a replacement power supply. It has since failed, but in the interim I found a heavy duty laptop-type powersupply with the same specs. It has worked fine since. Since your unit doesn't power up, I'd check that first. It's the easiest, least expensive thing to do.

Posted on Jan 12, 2009

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Go to Control Panel. Click on Device Manager.
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I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

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so, this is long but a program that fixed this was removed (sad)

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Now rename the "SoftwareDistribution" folder:
a) Click Start, click Run, type
%systemroot%
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b) Right-click the SoftwareDistribution folder, and then click Rename.
c) Type SoftwareDistribution.old and then press ENTER to rename this folder.
Now click Start, and choose Run.
In the Run box, type: services.msc
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
NB - You will lose your update download history but this is not that important really being a fresh comp!


good luck! lamby

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