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Certificate File is missing in roxio

I have a problem with Roxio EMC 9 trial version I have just installed, I installed it without problems but at the moment I can run it sends a message saying "The Certificate file is missing or file is corrupted" and look for that file but I can not find poruqe I have a package installation, nor I have the installation CD that I can do to solve this problem ...

Thanks for your help I have the same problem with Roxio Creator 2009 with the certificate corrupt or missing and cannot get any help from Roxio in solving the matter.

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  • Anonymous Mar 03, 2009

    I have an HP PC running Vista that came with Roxio Creator Basic v9 that has the same problem. HP's knowledge base instructed me to delete the license file C:\programdata\sonic\sarlicense9 and that will get it going again but it didn't

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Just search your computer for any file hidden or not that starts with sarlicense9

I found a sarlicense9.dat, deleted it and now have no more issues.

I hope this helps.

-- Don Cote

Posted on Apr 23, 2009

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Easy solution: 1. Un-Install Roxio Software 2. Delete Folder C:\Program Files\Common Files\Roxio Shared 3. Delete Folder C:\Program Files\Roxio 4. Delete Registry [HKEY_LOCAL_MACHINE\SOFTWARE\Roxio] 5. Restart Computer 6. Disable Any AntiViruses 7. Re-Install Roxio Software
It works without any error.

Posted on Jul 12, 2011

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Posted on Jan 02, 2017

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1 Answer

My roxio media creator 7 program that came with my burner was having trouble.It said to re-install it.I put the disk in and it says im missing a certificate and it wont install.It wont let me uninstall it...


OK - if you installed IE7 or WMP11 remove them before starting. Uninstall EMC from add/remove programs. Download and run the MS Cleanup utility and remove all traces of Roxio
http://support.microsoft.com/kb/290301
After you install it go to the program folder and click on msicuu.exe. If some files in roxio are still left download, install and run; http://www.filehippo.com/download_ccleaner/
Click on the Registry icon and scan for issues.

Godd luck!
Mike

Apr 28, 2010 | Computers & Internet

2 Answers

In Roxio Creator 2010 slideshow won't open..complaining " Certificate file is missing or has been corrupted". Reinstaling does not help


Hi.

Check that the date on your computer is correct. Certificates are checked on an online microsoft database. If your computer has date Jan.2001, you get the certificate error.

If that was not the problem, then try the following:

Go to Control pane, switch it to classic view.
Open Control Panel ->Appearance and Personalization->Folder Options->View , then click on "Show Hidden files and folders" and Apply or OK
Go to : c:\Program Data
Delete folder called Roxio & Sonic
Try starting Roxio Creator.

If still no luck , do a system restore to a date that is one or two days before you tried to install Roxio.
After system restore, log in from account with administrator privileges, and reinstall Roxio.
When you reinstall Roxio, instead of double clicking on installer file, try clicking right mouse button on setup file and choose "Run as Administrator" from dropdown menu.
Allow all requests to allow system changes when asked.

Regards.



Nov 07, 2009 | Computers & Internet

1 Answer

TRYING TO INSTALL FROM BOUGHT DISC ROXIO CREATOR 9 WILL NOT


Instead, for *FREE*, access http://www.MajorGeeks.com
and search for "AShampoo Burning 6", download it, and install it.
It is FREE software for burning CD/DVDs.

Oct 19, 2009 | Roxio Creator 2009 Ultimate for PC

1 Answer

The certificate file is missing or has been


i would call wherever you got that cd and get a new one there must be files that are missing on there... it could happen

Jun 05, 2009 | Roxio Easy CD & DVD Burning

1 Answer

The Certificate File is missing or Corrupted.


U have error in or installation or ur software hsd missing their some file.First u wninstalled ur previous version then installed newly

Mar 08, 2009 | Roxio Easy CD & DVD Burning

1 Answer

Certificate File is missing in roxio


The following steps will completely remove any Roxio and Sonic software from your computer.
  1. Disable your startup applications using MSCONFIG. This will disable any unnecessary background or system tray applications from loading.
    • Go to Start -

Jun 25, 2008 | Roxio Easy Media Creator 7

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