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Certificate File is missing in roxio

I have a problem with Roxio EMC 9 trial version I have just installed, I installed it without problems but at the moment I can run it sends a message saying "The Certificate file is missing or file is corrupted" and look for that file but I can not find poruqe I have a package installation, nor I have the installation CD that I can do to solve this problem ...

Thanks for your help I have the same problem with Roxio Creator 2009 with the certificate corrupt or missing and cannot get any help from Roxio in solving the matter.

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  • Anonymous Mar 03, 2009

    I have an HP PC running Vista that came with Roxio Creator Basic v9 that has the same problem. HP's knowledge base instructed me to delete the license file C:\programdata\sonic\sarlicense9 and that will get it going again but it didn't

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Just search your computer for any file hidden or not that starts with sarlicense9

I found a sarlicense9.dat, deleted it and now have no more issues.

I hope this helps.

-- Don Cote

Posted on Apr 23, 2009

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Easy solution: 1. Un-Install Roxio Software 2. Delete Folder C:\Program Files\Common Files\Roxio Shared 3. Delete Folder C:\Program Files\Roxio 4. Delete Registry [HKEY_LOCAL_MACHINE\SOFTWARE\Roxio] 5. Restart Computer 6. Disable Any AntiViruses 7. Re-Install Roxio Software
It works without any error.

Posted on Jul 12, 2011

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