Question about Home & Lifestyle Software
I have a problem with Roxio EMC 9 trial version I have just installed, I installed it without problems but at the moment I can run it sends a message saying "The Certificate file is missing or file is corrupted" and look for that file but I can not find poruqe I have a package installation, nor I have the installation CD that I can do to solve this problem ...
Thanks for your help I have the same problem with Roxio Creator 2009 with the certificate corrupt or missing and cannot get any help from Roxio in solving the matter.
Just search your computer for any file hidden or not that starts with sarlicense9
I found a sarlicense9.dat, deleted it and now have no more issues.
I hope this helps.
-- Don Cote
Posted on Apr 23, 2009
1. Un-Install Roxio Software
2. Delete Folder C:\Program Files\Common Files\Roxio Shared
3. Delete Folder C:\Program Files\Roxio
4. Delete Registry [HKEY_LOCAL_MACHINE\SOFTWARE\Roxio]
5. Restart Computer
6. Disable Any AntiViruses
7. Re-Install Roxio Software
It works without any error.
Posted on Jul 12, 2011
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